Mom Upset with 911 Dispatcher Joke

Mother should let it go, He apology it was a bad joke. He got punished for it. I hope it doesn't happen again to someone else. ;)
 
The woman, identified only as Lori in Wednesday's editions of the Fort Worth Star-Telegram, said she recently phoned authorities after coming home to find her daughters fighting. She told the call-taker her 12-year-old, who had kicked a hole in the door, was out of control.
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Can't parents discipline their own flesh and blood?

As much the joke was inappropriate, the apology was made. The mother should apologize for wasting their time too for making a 911 call just because she can't control her own frickin' child.

I've made a couple holes in the walls when I was a kid and my parents didn't call 911. But that was because they knew how to raise a kid.
 
Wow, that's sure was uncalled for what the 911 operator had said to this mother who made the call, I wouldn't find it funni either, he should have done his job the right away and should take every calls serious and not to make a joke out of it no matter what the situation may be....

He should be fired, it doesn't matter if he made one simple mistake, it should cost him his job!
 
Banjo said:
Can't parents discipline their own flesh and blood?

As much the joke was inappropriate, the apology was made. The mother should apologize for wasting their time too for making a 911 call just because she can't control her own frickin' child.

I've made a couple holes in the walls when I was a kid and my parents didn't call 911. But that was because they knew how to raise a kid.
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Right, I agree with you Banjo. The child just made a hole in the door, She could have handle that discipline on her own. There isn't much they can do to help her. Kids do stuff like that there are times they throw temper tantrums. :)
 
The mother should take a parenting class and the letter from the supervisor was appropriate. The employee was honest and informed his supervisor right away. In this case, which is not a life & death one, the action on the employer was appropriate and fair.
 
Banjo said:
Can't parents discipline their own flesh and blood?

As much the joke was inappropriate, the apology was made. The mother should apologize for wasting their time too for making a 911 call just because she can't control her own frickin' child.

I've made a couple holes in the walls when I was a kid and my parents didn't call 911. But that was because they knew how to raise a kid.
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:werd:

I've had my share of temper tantrums when I was a kid. One time, I screamed at my parents calling them "devil's workers" in front of my grandparents. :eek:

Punishment? They took away my games. Hehehe!
 
He was sufficiently reprimanded. He should have just done his job and directed a patrol car to the home as a domestic disturbance, but beyond that, 9-1-1 services just aren't a joking matter. Yeah, it'd be nice to have the occasional fun call, but the fact is, I don't want someone making light of what I perceive to be an emergency.

It may not seem like an emergency, but if someone kicked a hole in a door, the very least 9-1-1 should do is send police and paramedics to investigate abuse and injury. I bet you there's a good chance the call is an excuse to report violence or the kid hurt themselves punching/kicking/heading holes in the wall.
 
Dennis said:
He was sufficiently reprimanded. He should have just done his job and directed a patrol car to the home as a domestic disturbance, but beyond that, 9-1-1 services just aren't a joking matter. Yeah, it'd be nice to have the occasional fun call, but the fact is, I don't want someone making light of what I perceive to be an emergency.

It may not seem like an emergency, but if someone kicked a hole in a door, the very least 9-1-1 should do is send police and paramedics to investigate abuse and injury. I bet you there's a good chance the call is an excuse to report violence or the kid hurt themselves punching/kicking/heading holes in the wall.
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:gpost: Thank you Dennis! ;)
 
Banjo said:
Can't parents discipline their own flesh and blood?

As much the joke was inappropriate, the apology was made. The mother should apologize for wasting their time too for making a 911 call just because she can't control her own frickin' child.

I've made a couple holes in the walls when I was a kid and my parents didn't call 911. But that was because they knew how to raise a kid.
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:werd: I agree with you. There is something very wrong if that woman was calling 911 for advice on how to deal with her kid.
 
Oceanbreeze said:
:werd: I agree with you. There is something very wrong if that woman was calling 911 for advice on how to deal with her kid.
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I do need to defend some parents who may feel helpless/frustrated/overwhelmed that they cant get kids to behave. There are many kids out tehre who simply do not listen to parents, despite parents efforts. I can understand how that woman simply lost it and had to ask for help from 911..it is extreme but it shows how desperate her plea is.

There are little resources out there to help parents with children who are out of control. Doctors simply put them on Prozac or whatnot or tell parents to shape up but it takes a whole village to raise a child.
 
Meg said:
I do need to defend some parents who may feel helpless/frustrated/overwhelmed that they cant get kids to behave. There are many kids out tehre who simply do not listen to parents, despite parents efforts. I can understand how that woman simply lost it and had to ask for help from 911..it is extreme but it shows how desperate her plea is.

There are little resources out there to help parents with children who are out of control. Doctors simply put them on Prozac or whatnot or tell parents to shape up but it takes a whole village to raise a child.
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I did think of that when I posted before, but it just seems weird. However, you're absolutely right. I would rather that the woman call for help than lose it, and then, we'd end up hearing about a severely battered child, and we'd be wondering where the hell was somebody to help. So, yes.

:gpost: Meg
 
Oceanbreeze said:
I did think of that when I posted before, but it just seems weird. However, you're absolutely right. I would rather that the woman call for help than lose it, and then, we'd end up hearing about a severely battered child, and we'd be wondering where the hell was somebody to help. So, yes.

:gpost: Meg
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Amen! Id rather see her do this than beat the shit out of her kid due to her feeling of helplessness/rage, etc.

it is never too silly to ask for help even from 911 but 911 was not sensitive to her needs. It shows that society is not sensitive to many parent's pleas for help.
 
Its a shame what the guy said as it was very unproffesional. A reprimand was in order.

With that said, I'd like to comment on what others have posted here. It is common for people to call the police to discipline their child. I'm not sure what causes parents to do this, but a simple temper tantrum will get a 911 call from some people. They want the police to come out and raise their children for them (just like they expect teachers and schools to do).

When I was a kid and I acted up, I was punished....Now, instead of punishing kids, lets have the police do it. Why do the dirty work when you can have somebody do it for you.

This profession is just like many others...where you get a 'customer' that is calling in about something like this. Like other professions, its OK to think these things in your head but it isn't something you tell that person on the other end of the line, especially on a 911 line. In our city, people will call 911 for a simple parking complaint. My thought to them is 'What idiot calls 911 because somebody is parked in your reserved spot?' That is my thought....the response is 'Sir, please use 911 for life or death emergencies. I can assist you with a parking complaint this time but in the future, please only use 911 for life or death emergencies....Now, where is this car parked?'
 
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