Mom Upset with 911 Dispatcher Joke

[linneaelliott]

I agree with Taylor and I believe the man did the right thing by going to his supervisor. Maybe the reason she dialed 911 is because the child hurt herself when she kicked the hole in the wall or because the mother was afraid for her own safety and the safety of her other children.

 

[coloravalanche]

Can't parents discipline their own flesh and blood?

As much the joke was inappropriate, the apology was made. The mother should apologize for wasting their time too for making a 911 call just because she can't control her own frickin' child.

I've made a couple holes in the walls when I was a kid and my parents didn't call 911. But that was because they knew how to raise a kid.

Amen! I agree with you. I understand dispactcher's perspective was trying to cheer the lady up when she was having a hard time however he didn't realize it was bad joke. I think he did the right thing to apology to her also confront his supervisor about what happened.

I believe this lady should have handled her 12 year old temper tantrum child. There is no reason for her to call 911 about her daughter for kicking hole in the wall. Unless if her child had a knife to threat her mother or physically harm her mother. That is a different perspective and reasonable to call 911.

I think her mother was being immature and couldn't handle her 12 year old child. The dispacter was only trying to be scarcastic to her. I think it's funny but still should be careful what he says to anyone.

 

[FeistyChick]

Its a shame what the guy said as it was very unproffesional. A reprimand was in order.

With that said, I'd like to comment on what others have posted here. It is common for people to call the police to discipline their child. I'm not sure what causes parents to do this, but a simple temper tantrum will get a 911 call from some people. They want the police to come out and raise their children for them (just like they expect teachers and schools to do).

When I was a kid and I acted up, I was punished....Now, instead of punishing kids, lets have the police do it. Why do the dirty work when you can have somebody do it for you.

This profession is just like many others...where you get a 'customer' that is calling in about something like this. Like other professions, its OK to think these things in your head but it isn't something you tell that person on the other end of the line, especially on a 911 line. In our city, people will call 911 for a simple parking complaint. My thought to them is 'What idiot calls 911 because somebody is parked in your reserved spot?' That is my thought....the response is 'Sir, please use 911 for life or death emergencies. I can assist you with a parking complaint this time but in the future, please only use 911 for life or death emergencies....Now, where is this car parked?'

like we discussed in another thread.. i believe it was HAMBURGER 911... how people abuse the system and all that which is pathetic...

this is a delicate situation.. you made a valid point.. but at the same time.. some of the members also pointed out.. that the mother must have felt helpless with her out of control child.. so instead of taking it to the next level herself.. she called 911 asking for advice/help to get her child under control... cuz ABUSE THESE DAYS IS NO PIECE OF CAKE.. i mean once you "spank" a child JUST TO DISCIPLINE/OR TO REPRIMAND him or her... it is CONSIDERED ABUSE!!

>>> even if a babysitter or a close friend hugs a kid.. it is CONSIDERED MOLESTATION!?!?! which is shocking!! ... so i can understand where the parents are coming from too.. so like mentioned before .. this is a VERY DELICATE SITUATION.. (sigh)

but again.. you are very right.. people should be able to tell the difference between LIFE/DEATH EMERGENCIES and NONSENSE emergencies! :roll:

 

[Cheri]

i mean once you "spank" a child JUST TO DISCIPLINE/OR TO REPRIMAND him or her... it is CONSIDERED ABUSE

Spanking does not consider child abuse. Spanking is not violence nor gives them permeant marks on the butt. It's different than using an object on a child is child abuse.