Tostitos
New Member
- Joined
- Jun 4, 2003
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Mod, if you feel like this is in wrong place, feel free to move it.
I feel like it’s important to warn the deaf community about HOVRS (hand-on relay service). Of course, any of you have the free choice to use any relay service so please keep that in mind.
My experience with HOVRS was not very pleasant and they have lost my trust. Be careful when you give them your information such as applying for free d-link, isight, webcam, or giving information to HOVRS interpreters. They will do anything to find out more about you!
I applied for free D-Link from HOVRS and I left phone number field blank since I don’t have one. Then I got an email from a rep from HOVRS asking for a phone number. So I gave him my parent’s phone number and I explained CLEARLY that this number is VOICE ONLY. About a week later I finally got Sorenson VP-100 (sorry HOVRS, they beat you). I eventually got a phone call through Sorenson VP-100 from a rep from HOVRS (I refused to answer). Next day I got an email from this person saying they rejected my application because they detected that I already have VRS equipment.
Actually I don’t mind them rejecting my application since I already have equipment from SorensonVRS. But my concern is my privacy has been violated since I have clearly stated that my parent’s phone number is VOICE-ONLY but they tested on me. I quite don’t appreciate that at all.
My friend’s application got rejected too. Get this….
My roommate applied for free iSight from HOVRS. She wanted one so she can use VRS anywhere she wish with her Mac Laptop. She NEVER put down her VRS phone numbers (for Sorenson and CSD) on her application but HOVRS somehow snooped on her and found her VRS equipments (I have no idea how they found out) and rejected her application.
HOVRS will literally cross the line with privacy issue. That got me worried about using their service… will they respect our privacy? How much can they find out about you? Will HOVRS interpreters keep with their code of ethics? Very questionable but it’s up to you to use their service or not.
I feel like it’s important to warn the deaf community about HOVRS (hand-on relay service). Of course, any of you have the free choice to use any relay service so please keep that in mind.
My experience with HOVRS was not very pleasant and they have lost my trust. Be careful when you give them your information such as applying for free d-link, isight, webcam, or giving information to HOVRS interpreters. They will do anything to find out more about you!
I applied for free D-Link from HOVRS and I left phone number field blank since I don’t have one. Then I got an email from a rep from HOVRS asking for a phone number. So I gave him my parent’s phone number and I explained CLEARLY that this number is VOICE ONLY. About a week later I finally got Sorenson VP-100 (sorry HOVRS, they beat you). I eventually got a phone call through Sorenson VP-100 from a rep from HOVRS (I refused to answer). Next day I got an email from this person saying they rejected my application because they detected that I already have VRS equipment.
Actually I don’t mind them rejecting my application since I already have equipment from SorensonVRS. But my concern is my privacy has been violated since I have clearly stated that my parent’s phone number is VOICE-ONLY but they tested on me. I quite don’t appreciate that at all.
My friend’s application got rejected too. Get this….
My roommate applied for free iSight from HOVRS. She wanted one so she can use VRS anywhere she wish with her Mac Laptop. She NEVER put down her VRS phone numbers (for Sorenson and CSD) on her application but HOVRS somehow snooped on her and found her VRS equipments (I have no idea how they found out) and rejected her application.
HOVRS will literally cross the line with privacy issue. That got me worried about using their service… will they respect our privacy? How much can they find out about you? Will HOVRS interpreters keep with their code of ethics? Very questionable but it’s up to you to use their service or not.