VRS rules about who can use VP?

Reba

Reba

Retired Terp
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I have a question about who is allowed to use another person's VP on Sorenson VRS.

Suppose Deaf Lass is visiting Deaf Lad at Deaf Lad's house. Deaf Lass wants to call Hearing Lass. Deaf Lass uses Deaf Lad's VP to make a VRS call to Hearing Lass. Sorenson operator/terp begins, "You have a call from Deaf Lass." Then a pause. Then, op/terp says, "Wait a minute, I need to check..." Pause. Click. End of call.

My question. Was the call terminated because someone other than the account holder was using the VP? Or was it just a coincidence?

Normally, when I, a hearing person, receive a VRS call, even if the Deaf caller hangs up abruptly, the op/terp will say, "The caller has hung up." Then I say, "Thank you" and the op/terp says, "You're welcome, good-by." I've never had the call just click, end.

No one called back later, so I don't think it was an accidental disconnect.
 
The account holder (who does have to be hoh/deaf/SI doesn't have to be the one placing the call.

I'm guessing it was just a dropped call - it happens.
 
Anij said:
The account holder (who does have to be hoh/deaf/SI doesn't have to be the one placing the call.

I'm guessing it was just a dropped call - it happens.
Click to expand...
I kind of thought that but the person never called back, and the terp sounded confused. Oh, well. :)
 
I think that's a little unprofessional for the terp to just hang up without asking for clarification... I hope it was just a dropped call...
 
Ugh, I've been getting more and more terrible terps as the years go on... I hope they didn't just hang up on you or them! =/ Maybe the terp had to really go to the bathroom and decided right then and there... hehe... ( optimism ) =P

I know I've used my friends before and had no issue. *shrug*
 
I guess VRS blocked any collection agency who never owe money or VRS hung up when agency who harass calling on me. I feel safe.. hehe
 
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