Is AOL over?

AOL--RIP
 
I don't think we're seeing the demise of AOL just yet. It seems that they are losing members, but that is inevitable. They have been "The big kid on the block" now for several years, so they were bound to fall to Earth at some point. The fact that dial-up is becoming obselete is taking a bite out of their membership numbrs, but AOL is a shrewd company. They've survived for years, and it wouldn't surprise me if they'll be around for at least a few more.
 
YEa, AOL was the original owner and sold to invetors who now runs them.

MsGiglz said:
:dunno: I knew this one.. AOL doesnt own AIM... hehe thats what dumb aol users thought so.. (snickers)
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interesting about aim.. lol Well my friend used has AOL, so i was use it, and i really hate it.
 
Steel said:
AOL sucks.

Microsoft Internet Explorer kicks arse.
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No FIREFOX!!! I only use MSIE when I need to. That is usually when developers only write sites that can play on MSIE, like videos on MSN, NBC, and NBC owned stations. Also, my work's empolyee gateway needs to use MSIE..BLAH.
 
who told you that aol is over??

I don't think so aol is over.. I am still using aol without my being shame.. I have no problem with aol for appox 10 years till now..

I always ignore people who hate and bash the aol stuffs... their problem is not mine...
 
ckfarbes said:
who told you that aol is over??

I don't think so aol is over.. I am still using aol without my being shame.. I have no problem with aol for appox 10 years till now..

I always ignore people who hate and bash the aol stuffs... their problem is not mine...
Click to expand...


reason why i use aol because of chatroom
 
prostock19 said:
No FIREFOX!!! I only use MSIE when I need to. That is usually when developers only write sites that can play on MSIE, like videos on MSN, NBC, and NBC owned stations. Also, my work's empolyee gateway needs to use MSIE..BLAH.
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You go FireFox! :)
 
There are plenty of online chatroom that you need not going though stupid AOL! For example, Yahoo, they got chatroom of ALL kinds!

Miss*Pinocchio said:
reason why i use aol because of chatroom
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ckfarbes said:
who told you that aol is over??

I don't think so aol is over.. I am still using aol without my being shame.. I have no problem with aol for appox 10 years till now..

I always ignore people who hate and bash the aol stuffs... their problem is not mine...
Click to expand...
http://www.usatoday.com/tech/news/2004-06-24-aol-tick-tock_x.htm

I can't find more info but I will do later.


Last thing. I like to know what you bandwidth speed test for AOL.

http://www.bandwidthplace.com/speedtest/
 
Who needs aol? AOL sucks and I am glad that I won't let my brothers use it [we use cable ISP on the router] on my computer and they don't know how to install AOL! hehe!

I don't need AOL since I know how to use the REAL INTERNET and AOL is just a crappy ISP.
 
my family has no clue on how to use REAL E-MAIL client (Outlook) and mom can't survive without AOL. I am the only the person in the family that fixes their computer and once, mom asked me to install AOL and I still have to reinstall AOL every time I fix their computer and it's up to them.

Say :nono: :nono: :nono: AOL ;)
 
rjr2006 said:
my family has no clue on how to use REAL E-MAIL client (Outlook) and mom can't survive without AOL. I am the only the person in the family that fixes their computer and once, mom asked me to install AOL and I still have to reinstall AOL every time I fix their computer and it's up to them.

Say :nono: :nono: :nono: AOL ;)
Click to expand...


yea aol is for illiterate pc owners... :)
 
another interesting article about dirty AOL's trouble....

http://www.msnbc.msn.com/id/9064425/

________________________________________________________________________
MSNBC.com
AOL settles charges it ignored cancellations
Company pays $1.25 million, agrees to reform customer service practices

The Associated Press
Updated: 1:45 p.m. ET Aug. 24, 2005


ALBANY, New York - America Online Inc., the world’s largest Internet service provider, will pay $1.25 million in penalties and costs and reform some of its customer-service practices to settle an investigation by New York Attorney General Eliot Spitzer’s office.

Around 300 consumers had filed complaints with Spitzer’s office accusing AOL, a wholly owned subsidiary of Time Warner Inc., of ignoring demands to cancel service and stop billing.

The company, with 21 million subscribers nationally, rewarded employees who were able to retain subscribers who called to cancel their Internet service. For years, AOL had minimum retention or “save” percentages that customer-service personnel were expected to meet, investigators said.

The employees could earn tens of thousands of dollars in bonuses if they were able to dissuade half of their callers from ending service.

That led many employees to make it difficult for consumers to cancel service or simply ignore such requests, Spitzer spokesman Brad Maione said.

As part of the settlement, Dulles, Va.-based AOL agreed to eliminate any requirements that its customer service representatives maintain a minimum number of “saves” in order to earn a bonus, a policy in place at “various times since 2000” and record all service cancellation requests. It will verify the cancellation through a third-party monitor, investigators said.

“This agreement helps ensure that AOL will strive to keep its customers through quality service, not stealth retention programs,” Spitzer said in a statement.

AOL, which cooperated with Spitzer’s office, did not admit to any wrongdoing in the settlement.

The company also agreed to provide up to four months of refunds to all New York consumers who claim their cancellation requests were ignored. AOL has 1.9 million subscribers in New York.

New York consumers seeking refunds can obtain a claim form from the attorney general’s Web site.

“AOL is pleased to have reached an agreement with the state of New York on customer care practices that will increase quality assurance, and assist with the verification of certain member intentions online,” said AOL spokesman Nicholas Graham.

The company in April agreed to pay $75,000 for costs and make refunds to a “small number” of customers in Ohio after reaching a settlement with that state’s attorney general, Graham said.

In September 2003, America Online agreed to improve the way it deals with customers who want to cancel their Internet service to resolve federal allegations that the company used unfair billing practices. The Federal Trade Commission settlement also required AOL and its subsidiary, CompuServe Interactive Services Inc., to keep promises for delivering rebates for online services.

Copyright 2005 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.
© 2005 MSNBC.com
 
Miss*Pinocchio said:
reason why i use aol because of chatroom
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I am glad that aol chatroom keep you busy.. For me, Nah, I must admit you that three times i entered aol chatroom in appox 10 years till now since aol chatroom really lost interested in me. ALLL CHATROOM [ as such aol, Mirc, IRC, others] ARE HECK F-ING BOREDOM, ALWAYS TALK SAME TOPIC, SAME GOSSIP AND ASKING SAME QUESTIONS EVERYDAY! Result: all various chatroom has history reapeat itself.. :D

What's special about chatroom? HUH...




Neo said:
http://www.usatoday.com/tech/news/2004-06-24-aol-tick-tock_x.htm

I can't find more info but I will do later.


Last thing. I like to know what you bandwidth speed test for AOL.

http://www.bandwidthplace.com/speedtest/
Click to expand...
Neo, it is very simply for me ingore.. I don't worry people say about AOL.. remember that AOL IS NOT OVER NOT BANKRUPTY.. ;)

deafclimber said:
another interesting article about dirty AOL's trouble....

http://www.msnbc.msn.com/id/9064425/

________________________________________________________________________
MSNBC.com
AOL settles charges it ignored cancellations
Company pays $1.25 million, agrees to reform customer service practices

The Associated Press
Updated: 1:45 p.m. ET Aug. 24, 2005


ALBANY, New York - America Online Inc., the world’s largest Internet service provider, will pay $1.25 million in penalties and costs and reform some of its customer-service practices to settle an investigation by New York Attorney General Eliot Spitzer’s office.

Around 300 consumers had filed complaints with Spitzer’s office accusing AOL, a wholly owned subsidiary of Time Warner Inc., of ignoring demands to cancel service and stop billing.

The company, with 21 million subscribers nationally, rewarded employees who were able to retain subscribers who called to cancel their Internet service. For years, AOL had minimum retention or “save” percentages that customer-service personnel were expected to meet, investigators said.

The employees could earn tens of thousands of dollars in bonuses if they were able to dissuade half of their callers from ending service.

That led many employees to make it difficult for consumers to cancel service or simply ignore such requests, Spitzer spokesman Brad Maione said.

As part of the settlement, Dulles, Va.-based AOL agreed to eliminate any requirements that its customer service representatives maintain a minimum number of “saves” in order to earn a bonus, a policy in place at “various times since 2000” and record all service cancellation requests. It will verify the cancellation through a third-party monitor, investigators said.

“This agreement helps ensure that AOL will strive to keep its customers through quality service, not stealth retention programs,” Spitzer said in a statement.

AOL, which cooperated with Spitzer’s office, did not admit to any wrongdoing in the settlement.

The company also agreed to provide up to four months of refunds to all New York consumers who claim their cancellation requests were ignored. AOL has 1.9 million subscribers in New York.

New York consumers seeking refunds can obtain a claim form from the attorney general’s Web site.

“AOL is pleased to have reached an agreement with the state of New York on customer care practices that will increase quality assurance, and assist with the verification of certain member intentions online,” said AOL spokesman Nicholas Graham.

The company in April agreed to pay $75,000 for costs and make refunds to a “small number” of customers in Ohio after reaching a settlement with that state’s attorney general, Graham said.

In September 2003, America Online agreed to improve the way it deals with customers who want to cancel their Internet service to resolve federal allegations that the company used unfair billing practices. The Federal Trade Commission settlement also required AOL and its subsidiary, CompuServe Interactive Services Inc., to keep promises for delivering rebates for online services.

Copyright 2005 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.
© 2005 MSNBC.com
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I just nod in my head shake at this, this make me YAWNNNNN~~~, deafclimb, oops! excuse me? can I borrow your refresh-breath mint spary?

I just simple ignore.. Because I have no problem with aol at all..


Their thought negative is TOTALLY LOST MY INTERESTS peroid..

KEEP IN YOUR MIND: DON'T FORGET THAT I AIN'T EASILY FOLLOWER.. I HAD HEAD AND FEEET, I KNOW WHAT I DOING IN MY WAY.. MY MIND IS MY LEADER! I AINT YOUR FOLLOWER! :(
 
i hate aol had nothing but problems. had the free trial and let it go at the end but aol called me 5 times asking me to renew and why i wasn't renewing...aaagghhh....they are brain dead i think :eek:
 
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