Boy's ignored 911 call leads to charges

The hell is wrong with them. They should have send a cop over to check it out. No matter what. Even if its a prank call or whatever. Now the boy is going have to live without a mother. Thats sad.
 
Neither of these two dispatchers will get fired because they're union. If it was not unionized, these women would be either at home baking cookies or out looking for new jobs. I believe neither should be working as dispatchers and are, therefore, guilty of this woman's death for not sending help, never mind the fact that Robert will now have an instilled hatred for the police . . . and rightly so.
 
pek1 said:
Neither of these two dispatchers will get fired because they're union. If it was not unionized, these women would be either at home baking cookies or out looking for new jobs. I believe neither should be working as dispatchers and are, therefore, guilty of this woman's death for not sending help, never mind the fact that Robert will now have an instilled hatred for the police . . . and rightly so.
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THEY OUGHT TO BE FIRED!!!

I HOPE THEY FEEL GUILTY NOW THAT THE BOY DOES NOT HAVE A MOTHER ANYMORE!!!
 
LuciaDisturbed said:
THEY OUGHT TO BE FIRED!!!

I HOPE THEY FEEL GUILTY NOW THAT THE BOY DOES NOT HAVE A MOTHER ANYMORE!!!
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I agree they should, but chances are more likely that the mother will come back to life than these dispatchers would be fired for this stunt.
 
Trust me, they will be fired, or already fired. I remembered a case where two cops ignored and returned semi-naked boy in handcuff back to Jeffery Dahmer who later killed that boy. Cops returned this boy because they said they weren't allowed to unlock the handcuffs, and that they don't buy the boy's story... Hey them cops were unions, but they were fired immediately anyway.

pek1 said:
Neither of these two dispatchers will get fired because they're union. If it was not unionized, these women would be either at home baking cookies or out looking for new jobs. I believe neither should be working as dispatchers and are, therefore, guilty of this woman's death for not sending help, never mind the fact that Robert will now have an instilled hatred for the police . . . and rightly so.
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:shock: GULP...This is scary situation!

Poor this little boy..lost his mom forever! He's gonna remember this for the rest of his life! I hope he doesn't feel this is his fault bec it ain't his fault!

What's the matter with these 2 dispatchers...:pissed:

I wish they rotten in prison for 10 years not 1 year! or put them in electricity chair! :whistle: I think it is part of *murder* for not taking up responsibility for mother's death...
 
oh yeah

my mom accidently push the 911 button on her cell and the dispatcher called her twice to make sure that mom was ok
that was good way to check like that

but with that boy it was awful what the dispatcher told him not to play with the phone when he try to tell that person about his mom
GRR
 
*shake my head disgusit*

It's very sad to know that some people do not trust the children's maturity and think that the children don't understand anything.

Boy's mother doing good job to teach him how to dial 911 and trust her son's maturity but sadly that an Emergency operator don't buy a boy's call because she think he is an immaturity to handle the call... *shake my head*

I feel bad for a boy who lost his mom whom he tried to save his mom...
 
I thought that 911 system is able to identify
where do you live at if they can NOT understand
you clearly. Right ?

If yes, then why do these operators waste time
by asking questions "where " etc ?
 
Y said:
I thought that 911 system is able to identify
where do you live at if they can NOT understand
you clearly. Right ?

If yes, then why do these operators waste time
by asking questions "where " etc ?
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You know, I've wondered that same thing. I can understand on a cell phone, but home phones, that's ridiculous.

911 ops need better training. :pissed:
 
There has to be reason behind. Perhaps to verify that this is not prank calls. If the prankster would call them, the chances are they won't tell the exact location and couldn't match whats on the 911 operator screen. That is one way they can screen out for prankster. If caller couldn't provide the exact location, instead of giving wrong information then dispatcher should send somebody over.

Some Cell phone got GPS built iun, enabling Dispatcher to trace whereabout the cell phone. It is now mandatory on all new cell phones. SK II is likely to have GPS built in, where most SK I don't.

Y said:
I thought that 911 system is able to identify
where do you live at if they can NOT understand
you clearly. Right ?

If yes, then why do these operators waste time
by asking questions "where " etc ?
Click to expand...
 
diehardbiker65 said:
There has to be reason behind. Perhaps to verify that this is not prank calls. If the prankster would call them, the chances are they won't tell the exact location and couldn't match whats on the 911 operator screen. That is one way they can screen out for prankster. If caller couldn't provide the exact location, instead of giving wrong information then dispatcher should send somebody over.
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They should send the cops over NO MATTER WHAT.
diehardbiker65 said:
Some Cell phone got GPS built iun, enabling Dispatcher to trace whereabout the cell phone. It is now mandatory on all new cell phones. SK II is likely to have GPS built in, where most SK I don't.
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That's still different--cell phones are movable, and the 911 center knows if you're on a cell phone (or other mobile device) or not.
 
Y said:
I thought that 911 system is able to identify
where do you live at if they can NOT understand
you clearly. Right ?

If yes, then why do these operators waste time
by asking questions "where " etc ?
Click to expand...

Oh, That is what I wonder too. I think it's because the dispatchers are trained to ask where you live, so and on just to keep you on the line in case an emergency rises until the police/fire dept/emt arrives. Yes, I'm aware that the 911 system has a tracing device that can trace your call. Remember the dispatchers are "trained" to keep the callers at a calm mode and sometime when people are in a panic, they will ramble on to something and probably not making any sense out of it. That is why the 911 dispatchers are trying to dig some information out of the caller to pass it to the emergency services so they will be aware of what they are facing upon arrival. Whether it's a common question or not, That's how they try to do it.
 
diehardbiker65 said:
There has to be reason behind. Perhaps to verify that this is not prank calls. If the prankster would call them, the chances are they won't tell the exact location and couldn't match whats on the 911 operator screen. That is one way they can screen out for prankster. If caller couldn't provide the exact location, instead of giving wrong information then dispatcher should send somebody over.
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They are supposed to at least send a police officer over to check it out.
 
Jolie_77 said:
Oh, That is what I wonder too. I think it's because the dispatchers are trained to ask where you live, so and on just to keep you on the line in case an emergency rises until the police/fire dept/emt arrives. Yes, I'm aware that the 911 system has a tracing device that can trace your call. Remember the dispatchers are "trained" to keep the callers at a calm mode and sometime when people are in a panic, they will ramble on to something and probably not making any sense out of it. That is why the 911 dispatchers are trying to dig some information out of the caller to pass it to the emergency services so they will be aware of what they are facing upon arrival. Whether it's a common question or not, That's how they try to do it.
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And by assuming that any kid who calls is a liar or a prankster, of course. :tears:
 
gnulinuxman said:
And by assuming that any kid who calls is a liar or a prankster, of course. :tears:
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But then, that's why they try to dig out the information to sense if it is a prank or not. However it was wrong - They should send out the emergency service out in the first place. When in doubt, Send them out! It saddens me to see that this 2 dispatchers didn't do the job professionally.
 
Jolie_77 said:
But then, that's why they try to dig out the information to sense if it is a prank or not. However it was wrong - They should send out the emergency service out in the first place. When in doubt, Send them out! It saddens me to see that this 2 dispatchers didn't do the job professionally.
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What's even more sad is that this is VERY COMMON. I have actually seen MORE cases where the dispatchers just ignore kids than actually sending someone out in time.
 
When I called 911 on my cell the first time, I was asked for my name (I complied and told them). I have no problem with that.
 
pek1 said:
Neither of these two dispatchers will get fired because they're union. If it was not unionized, these women would be either at home baking cookies or out looking for new jobs. I believe neither should be working as dispatchers and are, therefore, guilty of this woman's death for not sending help, never mind the fact that Robert will now have an instilled hatred for the police . . . and rightly so.
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Pete, I'm not sure that this will happen. Its not as difficult as you may think to get dispatchers (or officers) fired for negligence. We are not talking about a simple mistake, but a life was lost due to the negligence. Additionally, they are being charged criminally and if their department is like mine, thats the end of the job, contract or not...union or not. And these dispatchers deserve everything coming to them.

To address some other questions, 911 prank calls are a huge problem. Our department responds to all 911 calls, even if somebody says it was dialed accidentally....or if we think its a kid playing on the phone. We can get a couple of dozen 911 hang-ups in a 24 hour period...and an officer goes to every one. The biggest pains are from pay phones because of them being public. This is a real problem during the school season because kids think its funny to call 911 before getting on the school bus. We get there and nobody's there.

911 hang-ups tick me off for several reasons. First, it means that there is one less 911 line available to the public (although we have more lines than we ever use). Secondly, it ties up a dispatcher (or calltaker) who has to answer the call...then try calling back. Then it ties up an officer who needs to respond to a prank call. When I get these and its from a residence, I'm sure to give the kids a stern lecture about the harm they are causing everyone else (if I'm responding to a 911 hang-up, that keeps me from responding to other calls).
 
Taylor said:
Pete, I'm not sure that this will happen. Its not as difficult as you may think to get dispatchers (or officers) fired for negligence. We are not talking about a simple mistake, but a life was lost due to the negligence. Additionally, they are being charged criminally and if their department is like mine, thats the end of the job, contract or not...union or not. And these dispatchers deserve everything coming to them.
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That's right. Just because you are union doesn't mean you WON'T get fired. You can still get fired.
 
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