AOL Locks Out IM Users
By Matt Hicks and Ryan Naraine
December 9, 2004
Updated: The leading IM service accidentally blocks an unknown number of users while purging outdated accounts. A fix could take until Monday.
America Online Inc. has confirmed that it mistakenly deactivated a number of AOL Instant Messenger accounts this week as part of its regular cycle of opening unused screen names to new users.
AOL, whose instant messaging service is among the most widely used worldwide, had begun releasing screen names that had gone unused when it snarled the accounts of some active users in the process, an AOL spokeswoman confirmed to eWEEK.com. The Dulles, Va., company is working to restore the mistakenly turned-off accounts by Monday.
FULL ARTICLE.
By Matt Hicks and Ryan Naraine
December 9, 2004
Updated: The leading IM service accidentally blocks an unknown number of users while purging outdated accounts. A fix could take until Monday.
America Online Inc. has confirmed that it mistakenly deactivated a number of AOL Instant Messenger accounts this week as part of its regular cycle of opening unused screen names to new users.
AOL, whose instant messaging service is among the most widely used worldwide, had begun releasing screen names that had gone unused when it snarled the accounts of some active users in the process, an AOL spokeswoman confirmed to eWEEK.com. The Dulles, Va., company is working to restore the mistakenly turned-off accounts by Monday.
FULL ARTICLE.

!!! 
