- Joined
- Mar 17, 2008
- Messages
- 43,645
- Reaction score
- 506
Relieved there are nice people in the world. My puppy jerked her leash out of my hand while walking this morning, and a teenage boy who was passing by on his way to the pool, stopped and chased her down and brought her back to me!


I just declined and explained and educated. He was hard to understand even with my new aids in a quiet small exam room.
He was soft spoken and had an accent, plus kept his back to me typing and reading on the computer, while talking to me. No matter how many times I explained he needed to face me. :roll: Fortunately my DH (husband) was there and *his* voice I hear well enough. So I would look at DH and he would repeat (kind of a verbal CART version
). We got through it. Left me EXHAUSTED! Must deal with him again in 4 months.


Yesterday I was on the caption phone w/ tech support for my ISP. I am trying to bump up the DSL speed (evidently I *can* in my area, at no additional charge; I just have to request it) as I am having a general system slow down because of the Captel internet phone added to the network (even when plugged in with an Ethernet cord and not being used wirelessly). The first tech, female and accent, couldn't help me, so got *another* tech on the phone for a 3-way, and *he* had an accent, as well. Poor captioner kept having to note "not clear" in the captions so I could ask them to repeat. :roll: They both spoke English fluently but had strong accents which made it hard on the captioner (and I could hear *some* of it myself). Why in h*ll are people who cannot speak clearly put in customer service/tech support? Just boggles the mind they can't help the people they are hired to help if people can't understand what they are saying half the time. 
Totally rude. And, hey! This is MY medical care! I am just glad my DH (husband) was there. DH is a great advocate! 
