Oh, I understand now, well, ours are quite different but I am not sure about the Australian ADA but I would do some research but in my hometown if I work part time in more than 15 employees - the deaf society in the town, would provide DAT (Deafness awareness training) which never occured for me when I was employed at McDonald's more than three years ago.
And also, right now I am at work, which is the government, but I am employed under the apprenticeship company and they provided me the TTY 4 months late, as I requested for them earlier when I was just starting to work for them and also I am still waiting for my agency to consult with the owners of the building to get them to get the fire alarm flashers to be installed, as they are quite expensive, I'd say.