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Ugh Yet another "happy friendly" customer relations load of bullcrap. They are only telling you what you want to hear, and while it is true that MCI/Verizon had opened a center in the Phillipines about a YEAR or so ago, it was a small staff. I guess they were testing the waters. Anyway...

I doubt so, thought let us know if you see any constant phillipino VRS operators XD

Just a heads up to anyone who uses either ip-relay.com or AIM MyIpRelay; Stellar Nordia/Go America which have recently acquired the service are going to be outsourcing the entire ip relay system to the Philippines. While you may not think this is a bad thing, in my personal experience as a...

We don't get any info at ALL about the user. So, no, we can't do anything about the prank callers. But let me tell you, there are a LOT of prank callers! All over YouTube people are posting videos of kids playing pranks using relay! It's awful! I work night shift, so I get a LOT of prank calls...

We can, all you got to do is ask us before placing your call :) :) :)

Though I am bound by my job and the FCC to not leak any information on calls, I can say that on a multitude of times I have been really frustrated with how the call goes. For a (safe) example, a lot of times people don't realize that they're speaking to a recording. Like, in the instance of...

Awesome! Thank you so much for the link! :ty::ty:

I love forums, it brings out the best and worst in people. :cool:

We should also shoot people with green eyes... ACK WAIT I h.:rifle:..*dead*

Thank you all for your kind words of welcome :grouphug::grouphug:

Hey there! I'm on the exact opposite end. I'm too fat. I am in the belief that it is easier to gain weight then to lose it. Try this- it actually made me gain weight when I was in a depressive state. Eat a lot for one day, like.. stuff yourself every few hours. For the next day, stop...

Eeek! I didn't realize I had one! So much for my observation skills XD *goes to read it*

LOL! I see you all have had your fill of us RO's, I guess I'll stick around and just lurk :giggle:

Hi guys, just wanted to send a friendly hello to everyone here on this forum. I am actually a relay operator, and I am very much interested in becoming an interpreter in the future. I've been having a hard time finding some good learning references online for ASL.. my search continues. Alas...

Actually, believe it or not you can let the operator know before placing the call your preferences. If you want ASL to be translated to english, just let the opr know and we can do it! We can also allow for longer hold times if you are a slow typer or have bad eyesite, just let us know! If you...

I can tell you all something, as a relay operator, first of all I will never indulge any call information to anyone. Secondly I do my best on every call I make (..er, well, except absolutly-it-is-a scam call, and prank calls, even then I will do bare minimum) ..er regardless, I do my best for...

Frustrating As a relay operator for IP-Relay.com I can give a few hints and maybe some insight on what happens. First of all, unless we're instructed by the text user (you) we cannot tell the called party that you are deaf/HOH/speech disabled. It is against the rules. We do try to do our...