Agreed. I also had the Sensos for many years, and while I liked the great sound quality they put out, the Naidas are just a far more advanced and powerful device.
Keep trying. I just had a new program session last week that ended up being a step backwards. Now I need to go back in and have old configuration set and go from there. It's an ongoing process.
I remember having a step backwards also. The Phonak rep decided to input a program she devised to help remove the background noises I had complained about. It ended up removing the bass sounds that make up parts of the speech sounds and I could not hear my wife speaking intelligibly (maybe that was a good thing?
) Once I removed the program input (via my audi) and made adjustments with the bassboost, everything was positive from there on out.A successful programming of the Phonak Naidas depend on how experienced the audi is regarding Phonak programming software as well as their knowledge in what causes certain hearing issues.



That is my opinion.