I'm not sure what your point is? I didn't come up with the name...
We've tried everything. Nothing brings up any cc options. Not all remotes have the ability to pick up cc, sometimes it has to be done by pressing the menu buttons directly on the TV and we still can't find any cc options. The TV's only a year old, and not hi-def.
I found from website about 27MS3404/17, check on FAQ.
Support - Welcome to Support
Question
How do I turn on or off the closed caption?
Answer
To turn on the closed caption using the remote:-
Press the 'CC' button to display the current closed caption setting.
Press the 'CC' button repeatedly to select from the closed caption options (CC1, CC2 or CC MUTE). Normally CC1 is selected. For CC MUTE mode, the closed caption will only be displayed whenever the 'MUTE' button on the remote is pressed.
To turn off the closed caption using the remote:-
Press the 'CC' button to display the current closed caption setting.
Press the 'CC' button repeatedly to select CC OFF mode from the closed caption options. When CC OFF mode is selected, the closed caption is turned off.
Note: The dialogue (and description) for the action on the captioned television program will appear on the TV screen if the tuned program is broadcasting CC information.
You need check on remote again to find CC button, only find on first party remote, not third party remote.