naisho
Forum Disorders M.D.,Ph.D
- Joined
- Nov 6, 2006
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How accurate is Google Voice in converting voicemails into text? When I use Google's equivalent technology on YouTube, the results are often wrong. It's a bit academic for me atm as Google Voice is only available in the U.S.
I used to use 'Spinvox' a few years ago, but they went bust in 2009.
It's fairly accurate. I've found that it depends on the 'accent' of the speakers.
Words that it is sure is correct, are shown as black during voicemail playback. Words that it is unsure are in gray. I've found that generally, the "clearer" your speech, the better the voicemail transcription is. It doesn't code right when people intentionally try to talk slowly. Youtube transcripts are a joke, I'm not sure if it's the same thing to be quite honest. I've seen better, fairly accurate transcripts compared to what I see captioned on youtube.
But I think it has to do with the accent thing in general. I converse with people who are natives to english, and people who aren't and see their voicemails often. I also know how to see what is spam right away without having to listen to it, because the transcript is usually spot on - not surprised, since marketing callers generally have good speech to endorse a product.
Here is an example of what I'm talking about
