I already looked up the official website, FCC numerous of times before. I cannot find the official announcement directly from the FCC. But I did find the info on the official website, NECA.
Whippany, NJ -May 1, 2002 - NECA today filed with the Federal Communications Commission the data needed to determine the size of the interstate Telecommunications Relay Services (TRS) Fund. TRS enables people with hearing and speech disabilities to make telephone calls using specialized equipment to other people who do not have similar equipment.
The fund size for the July 1, 2002 - June 30, 2003 funding year is $90.3 million. However, due to a $26.1 million balance from the 2001 - 2002 fund year, the actual funding requirement is $64.2 million. The balance was created when actual usage did not meet projected demand. NECA proposes a $1.528 per interstate minute of use rate for traditional TRS and $4.045 per interstate minute of use for Speech-to-Speech (STS) service. Providers are reimbursed separately through state contracts for intrastate TRS and STS calls. For Video Relay Service (VRS), NECA proposes a $17.044 per minute of use rate. The interstate TRS Fund reimburses intrastate and interstate video relay minutes.
The fund size is $20 million larger than the current fund. The increase is due in part to a recent FCC decision that allows reimbursement for calls made using Internet Protocol (IP) to access relay service. The Commission is allowing reimbursement for all costs associated with IP Relay because there is currently no method to determine if the minutes are interstate or intrastate. A significant rise in the cost and demand projections for VRS also contributed to the increase.
The FCC appointed NECA TRS Fund administrator in 1993 when the fund was established as part of the Americans With Disabilities Act. NECA was re-appointed in 1995 and 1999 for four-year terms.
You see, the President of the Sorensons, Pat Nola made a comment toward NECA and FCC.
Sorenson Communications Urges Fair and Predictable Rate for VRS
SALT LAKE CITY (May 1, 2007)-Today, the National Exchange Carrier Association (NECA), filed a report with the Federal Communications Commission (FCC) on proposed rates for Telecommunications Relay Services (TRS), which include Video Relay Service (VRS), TTY, IP Relay, and Speech-to-Speech (STS). NECA failed to recommend any rate for VRS, but, instead, listed various rates based on data supplied to NECA by the VRS providers.
"Everyone involved in providing and using Video Relay Service has been urging the FCC for a year to come up with a fair and predictable rate and rate methodology for VRS," said Pat Nola, president and CEO of Sorenson Communications. "Unfortunately, this report by NECA, which fails to recommend any rate, is a step in the opposite direction, adding more uncertainty and complexity to the process."
The FCC is required to establish a rate for all TRS services by July 1, 2007, for the 2007-2008 rate year, which begins July 1. In the past, NECA has recommended a rate which was the starting point for the FCC's deliberations. Last year, the FCC did not adopt the proposed NECA rate, but, instead, froze the existing rate and suggested an overhaul of the existing rate process.
Ron Burdett, vice president of community relations for Sorenson Communications, said, "Only a small percentage of the deaf community has access to VRS. At Sorenson we have been trying to reach out to the many deaf individuals who don't know about VRS to demonstrate how this communication service can enhance their lives. But this annual struggle over the rate for VRS-and the uncertainty it brings-makes it impossible to invest in and plan how to offer the best quality VRS service to as many deaf people as possible."
I also talked to several of my friends (VRS providers/a former Customer Support tech) and that they were not satisfied with their jobs at the Sorensons because they do not get paid enough even though they have more than 10-20 years of experiences. In fact, some of them quit and followers started joining. They are hoping that they want to be treated fairly, not being taking of advantage like slaves. The Sorenson is really picky and probably wants more money for itself. hmm..