Firewall's being a bitch

JClarke

JClarke

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I am not famailar with firewall stuff on the computer. I was trying to access to Australian VRS service using their software called MMX softphone. Once I got in touch with a interpreter via text, they could see me, but I couldn't see the interpreter (not the black screen - the ACE logo remains there, no change) they could talk to me via text.

Is there anyone who would be willing to assist me about this stupid firewall settings? I turned it off and remove Norton Anti Virus (cause I hate it) to attempt to make the VRS call work, it worked once (as mentioned above) after that sercuity change via anti virus bs - couldn't get it to work again.


Firewall's a bitch, huh?

This is just so frusrating :mad2:
 
Have you tried disable Windows Firewall?

look like this:
 
Are you able to use 192.168.0.x on the browser to open the router setting?

If so, see if the IP address (196.168.x.x) on it are same of the setting on your ACE VRS software?
 
Brian said:
Are you able to use 192.168.0.x on the browser to open the router setting?

If so, see if the IP address (196.168.x.x) on it are same of the setting on your ACE VRS software?
Click to expand...
This is a little bit complicated, my internet (currently) is connected to a USB mobile internet (pre-paid) and doesn't have admin access. I had interaction with the interpreter via text and the interpreter could see me on their screen but I wouldn't be able to see it myself, only could see myself though.

The main thing is to unblock that main screen where I would be able to see the interpreter, which is affecting by the firewall settings, I have even turned the firewall off, (windows) and the other security firewall, which I attempted to.
 
Make sure to check your port forwarding setting on your router.

80 TCP
1098 to 1099 TCP
8090 to 8093 TCP
3000 to 3100 UDP
4444 TCP
25000 to 25007 UDP outbound & inbound
IP address: 61.88.25.0/16
 
Chevy57 said:
Make sure to check your port forwarding setting on your router.

80 TCP
1098 to 1099 TCP
8090 to 8093 TCP
3000 to 3100 UDP
4444 TCP
25000 to 25007 UDP outbound & inbound
IP address: 61.88.25.0/16
Click to expand...
Router? What Router? Remember I am on Mobile USB internet! (wireless 3G)
 
Chevy57 said:
ADSL2+ is built-in router. Do you have your father s this dsl modem?
Click to expand...
No Chevy - I was trying to fix this issue WHILE I am on my USB mobile internet! I dont care about the router modem. This VRS is while I am at WORK.
 
JClarke said:
Router? What Router? Remember I am on Mobile USB internet! (wireless 3G)
Click to expand...

:hmm: about your 3G USB modem. what is brand name of your USB modem? what is company name of wireless internet provider.
 
Chevy57 said:
Thank you. yes, I remember about it. I will check it.
Click to expand...
There is absolutely nothing wrong with my internet. It is my firewall settings in this very laptop (old one) when I am attempting to call VRS, but I explained this throughly twice so please read my other posts carefully. Thank you.
 
They said: Check that any anti-virus or firewall programs will allow an Internet connection via your Mobile Broadband device. Ensure that the connecting software for the USB Modem (3 MobileBroadband) and Laptop Card (MobiLink) is permitted to access the Internet and create Internet connections. This word is nothing about firewall programs.

I don't understand why s blocking internet network from MMR. You may connect MMR support
 
I am thinking that you might want to contact your ISP administrator to see if someone would help you with that. Maybe, it has to do with the ISP server's firewall problem, not your computer.

Another thing, maybe, you might format your OS because it could be messed up somewhere in your laptop's system. After cleaning up your OS, you would find something easier for you to solve your problem with less complicated configuration or your own settings. Good Luck.
 
That is exact what I am thinking and YES I have seen cases like this that ISP has firewall controls.

The only way for me to find out is what is the IP address from ISP, this is one way to determine where the firewall set up starts at.

DHB

webexplorer said:
I am thinking that you might want to contact your ISP administrator to see if someone would help you with that. Maybe, it has to do with the ISP server's firewall problem, not your computer.

Another thing, maybe, you might format your OS because it could be messed up somewhere in your laptop's system. After cleaning up your OS, you would find something easier for you to solve your problem with less complicated configuration or your own settings. Good Luck.
Click to expand...
 
I researched more into your Huawei E160. It seems to be a HSDPA device, so it technically acts more like a modem than it can do so as a router (with that being said, forget the post I posted above, its useless).

You could still try running port scans if you wish, because technically a modem connection should have all ports opened.

Since the IP's given to you on a HSDPA connection are never static, the problem relies here that you can see the incoming transmission from a static IP, but outgoing cannot see yours because, on HSDPA your ip address is never the same.

So in this sense, you could never be a listen/server for your outgoing connections.

One way that might be able to work is if you work on creating a dynamic dns address, like dyndns.org and work your way up from there, this is the only option that I can think of if you really want to give it a go.

I found a tidbit for you on one of the australian forums (Whirlpool, I'm sure you've heard of it before, right?)

Huawei D100 Router - Sharing 3G USB Key - 3 - Wireless ISPs

Aardavark56 said:
The 3 Prepaid service appears to have issues because of the multiple NAT configuration, and the fact that the effective external IP address changes frequently. Maybe the Billion routers have an issue with double NAT for some features (such as VOIP, VPN and/or DynDNS) and so they are not prepared to support users using this service when in fact the problem is caused by a limitation of the 3G service and may be not fixable by router firmware/configuration.
Click to expand...

Basically said, this sums it up about the HSDPA connection in general.

You can always use it for incoming traffic without a hitch, but for outgoing that's the problem since your IP is constantly changing.
 
JClarke has 3G USB modem which built-in firewall tab. no port forwarding.

JClarke need how to be disabling the Firewall altogether to see if this is the problem. While he wouldn't leaving it that way you should at least be able to determine if this is the area which needs some fiddling. The Firewall is usually the point at which it doesn't work. Blocking firewall system from Australia VRS.
 
I only can say MAYBE

But in reality, if ISP assigns a NAT address to this USB device, then there is fiewall set up AT the ISP server and that is the problem.

Changing IP address does not necessarily means custoemr can't get the incoming calls. The problem is black screen and ususally caused by firewall settings not IP address changing.

If he gets IP address like this

192.168.xxx.xxx
or
172.(16 though 31).xxx.xxx
or
10.xxx.xxx.xxx

Then THAT IS the root cause of problem.

That is something I would be looking for FIRST. Guessing game isn't gonna work based on my experience.


naisho said:
I researched more into your Huawei E160. It seems to be a HSDPA device, so it technically acts more like a modem than it can do so as a router (with that being said, forget the post I posted above, its useless).

Since the IP's given to you on a HSDPA connection are never static, the problem relies here that you can see the incoming transmission from a static IP, but outgoing cannot see yours because, on HSDPA your ip address is never the same.

So in this sense, you could never be a listen/server for your outgoing connections.

One way that might be able to work is if you work on creating a dynamic dns address, like dyndns.org and work your way up from there, this is the only option that I can think of if you really want to give it a go.

I found a tidbit for you on one of the australian forums (Whirlpool, I'm sure you've heard of it before, right?)

Huawei D100 Router - Sharing 3G USB Key - 3 - Wireless ISPs



Basically said, this sums it up about the HSDPA connection in general.

You can always use it for incoming traffic without a hitch, but for outgoing that's the problem since your IP is constantly changing.
Click to expand...
 
Problem is, this isn't a standard NAT device.. The ISP seems to be a cellphone provider (like Tmobile) as the connection is based on 3G. There is no private IP address, I think.. so that's why I erased my post containing ports to open.

It is basically mobile broadband, not the same as commercial broadband. That operates on a modem. This is somewhere that I've seen, but I've never dabbled in myself personally, so I am by no means any expert in this area. From basic understanding though, that's how I surmised a problem with the IP not being static, the main problem seems to be with the outgoing connection because the listening client won't have a static IP to work on.

Check out more on HSDPA here:
High-Speed Downlink Packet Access - Wikipedia, the free encyclopedia

diehardbiker said:
I only can say MAYBE
That is something I would be looking for FIRST. Guessing game isn't gonna work based on my experience.
Click to expand...
 
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