Journey

Ok I suspect you have probably already thought of this but I like to solve computer problems starting at the simplest options ... could it be caused by your pop-up blocker?

Deafness

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Reba

Http links on webpages. Some connect and some don't. For example, on the college home page, the menu says, "To register for classes, click here." The underlined word/phrase would be a hyperlink to click to the registration page. Except it shows up blank. If I right click on the here and "copy shortcut", then paste it on a new tab, Enter, the page pops open.

Here's one such link:

SC TRAC - South Carolina Transfer and Articulation Center

(On the home page menu it shows as "sctrac.org")

It doesn't open for me unless I copy and paste the url address.

Reba

That's the first thing I turned off.

Journey

I thought that was probably the case. Ok next simplest, have you deleted your IE cache (browsing history) and then rebooted? If that didn't work, you might want to try a DNS cache flush/deletion (that cache might be corrupted) and then reboot.

SneakerNet

Yeah..that what I was going to ask her about deleting cache and cookies. When she gave me the link, I try it and it work fine from here.

So, why not go ahead delete Browsing History, by default as shown in the pix.

Attached Images

DelBrowsingHist.JPG (55.6 KB, 7 views)

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The Highlander

She already did.

Need help for links that don't open :(

Almost same thing.

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Reba

Correct.

Journey

I have never used CCLeaner. Does it do a DNS flush as well as a cache clean?

The Highlander

Nope.

Reba, For DNS flush.

Try Start->type cmd then enter. Type ipconfig /flushdns then enter in the command.

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Reba

I will when TCS gets off that computer. (I'm on my MacBook Pro right now.)

Reba

I'm back on the PC. I did the dns flush. No change.

Journey

You saw the message that the flush was successful and you rebooted after the flush, yes?

Reba

Yes, and yes.

Journey

Hmm ok, will have to think some more. You might have to do some registry adjustments afterall :-/. Sorry, remind me, this problem happens only in IE or in your other browser too?

Nevermind, I just scrolled back to find it happens in both ... sorry thinking and typing outloud ha.

Have you checked your Firewall settings? If it is on, when you turn it off, does that make a difference?

Ocie Denver

Try this website. Microsoft Fix it Solution Center: troubleshooting software issues
This website have some programs to download and fix the issues if detected.

My suggestion: Backup then delete the user folder in a browser folder. It may put the browser back to default settings. Then get your personal stuff (bookmarks, extensions, etc) back in the browser. I did it to solve the "aw, snap!" problem in Chrome.

Otherwise, re-install the browser.

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SneakerNet

Better way, is to create another user account, test it in new account, if that solved, then it's the profile maybe corrupted somewhere. She can start copying all of her fav folder, documents and such over to new account.

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Ocie Denver

Reba, you said the issue affected all browsers you have tried, yes? It must be something outside the browser directories such as a corrupted file in Windows directory that browsers needed to run.

Have you reset IE9 settings to TOTALLY default? It can be done in Internet Properties, on Advanced tab. It will wipe anything included personal stuff so backup yours!

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The Highlander

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"There are a lot of people that don’t like this software. It is because they don’t understand how to use the software and don’t realize it’s potential."

Reba

Thank you, thank you all for your help.

I finally resolved the problem, albeit the hard way.

No, I didn't buy a new computer but close to it.

In my ignorant bliss, I figured I could uninstall the IE9 from my computer and download a fresh version, error free.

Well, it uninstalled perfectly. Too perfectly. I couldn't reinstall it. It would download but not finish the installation process. Man, did I struggle with that.

Finally, I decided I would try to restore everything to a point prior to the time of uninstalling the IE9. Well, none of my restoration points went back far enough. So, what's left? Restore back to the original factory setup.

I dreaded that. I had done that before with my W7 Samsung netbook. It wasn't as harrowing because I kept no files on the netbook. (Whenever I needed documents or photos or other files, I could get them thru the homegroup network with the PC.)

However, the PC was chock full of files. So, I did a back up on my external drive. Then, with bated breath, I started the restoration process. It went smoothly enough. Whew!

Next, I had to retrieve and install the files from my external hard drive, reinstalling the printer and MS Office 2010, and some other stuff. Personalizing my settings and themes, and all the other tweaking involved is still in progress.

I now have IE8 and Mozilla 11. So far, they're working fine. I might get IE 9 later but I don't want to mess with it right now.

There's a few things missing, not quite right yet but I hope to get things back to normal in the next few days.

Again, thank you all for the suggestions. Even though they didn't work for me, they helped me eliminate all other possibilities before plunging into the final one. I learned a few things.

VamPyroX

What browser are you using?

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The Highlander

I suggest you read whole at #1 post first before you said something. It's already said there.

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"There are a lot of people that don’t like this software. It is because they don’t understand how to use the software and don’t realize it’s potential."

Reba

Problem is solved now.

On our Windows 7 PC, we use Mozilla for most browsing. We now use IE 8 (was 9) to access certain .edu, .gov, and .mil sites.

Journey

Good job Reba, glad to hear you solved your problem :-). Trial and error is often a slow but most rewarding process!

Reba

I just wish I wasn't "rewarded" at 4 a.m.

Once I start something I like to finish it though.

Reba

After going thru everything to start over, my pdf links still wouldn't open. So, I did a little searching online, and discovered that it could be that I didn't download the most recent Adobe Reader. So, I did that. Guess what? It worked!

Go ahead, me.

Journey

Like I said, it's best to start at the simplest solution ... although I didn't expect to have to go that simple hahaha. I won't smack ya because we have all "been there, done that" to some degree at some point during our journey to computer literacy. Gotta love life's "Duh!" moments

Jiro

yea - it's usually my first approach to most problems... an update. if nothing, then reinstall. if nothing, then google it. if nothing, then use a sledgehammer

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SneakerNet

Great job! (clap clap clap clap clap clap) and no I wouldn't slap you!

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