Have u tried bringing 2 sleepy kids inside the restaurant in -5 degree weather? Why should I have to do that just because I am deaf? I still go thru the drive thru and order my food at the pick up window. Pisses a lot of people off but I aint getting out in -5 degree weather for a drink.
The touch screen would make things easier for everyone, the employees, the deaf customer and hearing customers cuz they dont have to wait longer while the deaf customer orders food thru the pick up window. I think it is a win-win situation.