Tousi
Well-Known Member
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Ok, DHB; I guess I thought you worked for Sorenson.
Purple going out of business ?
- Thread starter deafaussie
- Start date
Ok, DHB; I guess I thought you worked for Sorenson.
breaking news
I got an email from someone who work for Purple
Good afternoon:
Just a few weeks ago we shared with you that we were optimistic about
reaching the other side of the current regulatory crisis. We were
engaged in global settlement discussions with all the relevant agencies
and based on our discussions with the government (after our many months
of cooperating in the industry and Purple investigation) we believed
that we would be able to find a mutually satisfactory resolution and
settlement for Purple. Unfortunately, were surprised and disappointed to
learn from the FCC in the last 7-days that our path via a global
settlement with the government is being blocked at the FCC – this
means unfortunately, but frankly, the company’s future is now at
risk. We share this with you, not to alarm you, but to give you an
honest view of where we are, the options we are considering and to leave
to you to decide how you might help by reaching out to family or friends
that do not want to see Purple go out of business.
BACKGROUND
On Thursday Feb-25th the FCC issued a ruling that clarifies the type of
calls they say are reimbursable to providers under the TRS program.
The FCC has told Purple that these rules are being applied retroactively
for all providers and any minutes submitted historically that meet the
criteria in this ruling are subject to review (and repayment to the
fund).
As we understand that the new ruling, means, among other things, that
any calls made by our employees or contractors (regardless of your job
and regardless of whether the call was a conference call or one-on-one
call between a deaf employee and a hearing person) are NOT eligible for
reimbursement; either historically or in the future. We do not agree
with this policy on a number of levels, including potential
discrimination towards employment of people who are deaf.
In addition to the ruling, the FCC has also made demands to Purple that
we immediately pay them a significant amount (several millions of
dollars) for calls that would appear the FCC deems are in conflict with
the their rules (including these new rules). In addition, unless we
pay the demanded amounts, the FCC has frozen all future funds. As a
result of these actions, we obviously have reached a breaking point and
without those funds, we will not able to continue to operate our
business and will suspend or cease operations as early as during the
next week.
We believe we are among the first to be subjected to this new
withholding and demand for retroactive repayment, however the new rules
will be industry wide and will also affect other providers (who may
likely undergo the same experience).
OUR GOAL
Our goal is to work to end the withholding of payment for December
minutes next week and keep the company alive. We are using all
appropriate resources to persuade the FCC to release the December
payments owed to the company.
OUR OPTIONS
If we do not receive payment very soon, we will need to suspend
providing services or take other actions (bankruptcy, etc.). If all
avenues are unsuccessful at getting the funds released we would have no
choice but to cease operations and close the company permanently which
would be a real tragedy for all of us.
HOW YOU CAN HELP
We want to keep Purple alive and if you agree we need your help. In a
separate email, Kelby will provide interested parties with
instructions. This still is a good industry. We’re a good company
and we will continue to fight for all of our families, our customers and
vendors who rely on Purple every day.
We will do our best to keep you posted on progress. In the meanwhile,
please do your best to stay focused on serving our customers.
I am so damn glad that FCC has taken action against Purple! I can't wait for this!
I got an email from someone who work for Purple
Good afternoon:
Just a few weeks ago we shared with you that we were optimistic about
reaching the other side of the current regulatory crisis. We were
engaged in global settlement discussions with all the relevant agencies
and based on our discussions with the government (after our many months
of cooperating in the industry and Purple investigation) we believed
that we would be able to find a mutually satisfactory resolution and
settlement for Purple. Unfortunately, were surprised and disappointed to
learn from the FCC in the last 7-days that our path via a global
settlement with the government is being blocked at the FCC – this
means unfortunately, but frankly, the company’s future is now at
risk. We share this with you, not to alarm you, but to give you an
honest view of where we are, the options we are considering and to leave
to you to decide how you might help by reaching out to family or friends
that do not want to see Purple go out of business.
BACKGROUND
On Thursday Feb-25th the FCC issued a ruling that clarifies the type of
calls they say are reimbursable to providers under the TRS program.
The FCC has told Purple that these rules are being applied retroactively
for all providers and any minutes submitted historically that meet the
criteria in this ruling are subject to review (and repayment to the
fund).
As we understand that the new ruling, means, among other things, that
any calls made by our employees or contractors (regardless of your job
and regardless of whether the call was a conference call or one-on-one
call between a deaf employee and a hearing person) are NOT eligible for
reimbursement; either historically or in the future. We do not agree
with this policy on a number of levels, including potential
discrimination towards employment of people who are deaf.
In addition to the ruling, the FCC has also made demands to Purple that
we immediately pay them a significant amount (several millions of
dollars) for calls that would appear the FCC deems are in conflict with
the their rules (including these new rules). In addition, unless we
pay the demanded amounts, the FCC has frozen all future funds. As a
result of these actions, we obviously have reached a breaking point and
without those funds, we will not able to continue to operate our
business and will suspend or cease operations as early as during the
next week.
We believe we are among the first to be subjected to this new
withholding and demand for retroactive repayment, however the new rules
will be industry wide and will also affect other providers (who may
likely undergo the same experience).
OUR GOAL
Our goal is to work to end the withholding of payment for December
minutes next week and keep the company alive. We are using all
appropriate resources to persuade the FCC to release the December
payments owed to the company.
OUR OPTIONS
If we do not receive payment very soon, we will need to suspend
providing services or take other actions (bankruptcy, etc.). If all
avenues are unsuccessful at getting the funds released we would have no
choice but to cease operations and close the company permanently which
would be a real tragedy for all of us.
HOW YOU CAN HELP
We want to keep Purple alive and if you agree we need your help. In a
separate email, Kelby will provide interested parties with
instructions. This still is a good industry. We’re a good company
and we will continue to fight for all of our families, our customers and
vendors who rely on Purple every day.
We will do our best to keep you posted on progress. In the meanwhile,
please do your best to stay focused on serving our customers.
I am so damn glad that FCC has taken action against Purple! I can't wait for this!
In your quote you said, "I am so damn glad that FCC has taken action against Purple! I can't wait for this!"
Looks like you support FCC and wanted to see Purple and many others to go bankrupt. This could happen to ZVRS and many other small VRS would probably go bankrupt as well. I guess this would force all deaf members to stick with SorensonVRS until whenever new big VRS company could beat SVRS someday. This is really pathetic move by FCC to force all small VRS companies to pay back the money in 5 days. This could force ZVRS, SnapVRS, Purple, and many others small VRS to shut down for good and ONLY Sorenson will be left standing with no problem. This is pathetic and unbelieveable move by FCC.
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Actions may be taken against VRS...not just Purple.
Would you really like to see Purple go down the drain?
Would you really like to see Purple go down the drain?
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Yes, I know name of him. I had gotten email from Purple vice preident of outreach about his story.
Please email to FCC and your local congress folks
I will email to FCC and local congress for supporting their decision! I do not want to keeping on pay purple from my taxes!
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I had gotten email for Purple VP
he said:
Yes Dan did inform employees last Friday afternoon about the FCC status. We will be hoping to hear update sometime this week with FCC. FCC had asked us to pay back all of the deaf employees and contractors’ minutes related to work since FCC had published new ruling last Thursday and this ruling will be retroactive. This had impacted deaf issues as employment and can lead to let go or not hiring deaf employees due potential higher expenses.
This was sad day for all of us and deaf community. deaf community need to realize that this impact civil right issues.
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Then don't pay any taxes.
well everyone is paying TAXES anyway. Like phone bill, cell phone, i had to do this because FCC gets money from our tax. so do the math
I just read sorensonvrs.com and im shocked to see this!
Sorenson Communications - Connecting You
this is great for Sorenson, I bet Sorenson will have more than 1,000 deaf workers, I am a former Sorenson worker, they paid me very well. I made 3 to 4 k per months from them. how awesome!
Sorenson Communications - Connecting You
this is great for Sorenson, I bet Sorenson will have more than 1,000 deaf workers, I am a former Sorenson worker, they paid me very well. I made 3 to 4 k per months from them. how awesome!
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I don't know that you are former Sorenson worker. What s reason of leaving from them?
I had to go back to Gallaudet. That is why.
Did you read what Dismal Shadow says? He/she said that FCC had actions against VRS, not just Purple, to pay back the money in 5 days or FCC will take action on all VRS and shut it down for good. Do you want all VRS to shut down and no service for deaf people?? What wrong with you, geesh...
I just spoke with one of my friend who work for Sorenson, he said FCC is not taking action against Sorenson. so I know what is it. FYI, Sorenson will not shut down. they pay for workers are very well plus they have benefits. I wish I still work for them so I could get some benefits but sadly, im at gally
And that explains everything you posted regarding Purple. You are anti-Purple because of your experience with Sorenson. Sounds like you are being paid by Sorenson to throw mud at the competition. :Owned:
TRS is being supported by fees from phone service. Don't want to pay the fees? Don't have phone service!
Also, taxes =! fees. Get it right.
Well, thats true. but I have a reason why I am anti-purple because they put some mins while my girlfriend was working for purple, she has to call Conf for meeting for 45 mins. so just think about it. She has to get up at 10am and call HOVRS interpreter then connect with her boss and 15 reps i believe to meet. so 15 reps plus 45 mins. WHOA!!! remmy fcc paid almost 390 dollars a HOUR. so 45 mins plus 15 reps plus manager so what do you think?
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I know about call conference team meeting. Fcc ordered Purple to stop it last three month ago.
Like I said in another thread, so what? What kind of deal do you get for posting this information in multiple threads? The smug satisfaction of seeing one less VRS provider for Deafies to choose from? Another reason to support Sorenson? Honestly, why are you doing this?
I have seen people already left Sorenson because they don't appreciate what Sorenson treating the employees. Maybe they didn't pay them well anymore or any good benefits. People are starting to leave Sorenson because of their poor services they were treating to deaf consumers.
Last year, when SorensonVRS called me and asked me how I am doing with their services. I told them straight out that I need a better service and quick response from customer service because I never got any response from them. When I recommended to have SVRS to implement the tab use for contact list such as "A-C" "D-F" so I don't really like scrolling down the list all the way down to "Z". They said they will add that in VP200 someday. One year later, they never added the feature I recommended. I guess they never listened to my recommendation. I am not pleased at all. That is why many deaf consumers really not happy with services with SorensonVRS so they left and went to different VRS where they are pleased with their services.