Hello Mr. Raucht. I am the Ken who helped resolve issues on your account. You mentioned at end of last post "I wish Sprint had LIVE rep to meet on VP". We do! Just email to Sprint Relay Store - Welcome! and we will reply to make appt to meet you on VP. This will be with a LIVE person who signs with you on VP. This can be for tech support, customer service or billing issues. Please pass the word.. Anyone who bought a wireless device through Sprint Relay can contact us and we can help to resolve your issues. Sprint is only wireless device carrier that offers live reps to meet you on VP. Thank you! Ken Arcia-Video Customer Service (VCS) Manager
Hello Ken, I wanted to say thank you for your helped! I have few questions to ask
1. On Statement show "SPRINT" on original papers why not show "SPRINT RELAY"?
2. On Statement show "866-304-6297" incorrect number!
Can you put VP # contact on first page at sprintrelaystore.com?