Never buy DVDs from....

RedheadGrrl · 03-24-2007, 01:11 PM

WARNING!!!

Never buy any DVDs from ECHO BRIDGE HOME ENTERTAINMENT. It never have closed captioned or subtitle. I bought 4 or 5 DVDs from ECHO. I was so mad and learned my lession to not buy it from ECHO from now on. CHECK OUT before you decided to buy it.

I emailed them last December 26th abt DVD that doesnt have CC. I said:

Hello, I bought "10.5 APOCALPSE" DVD for my gf for xmas. My gf and I were so exciting to watch it last night. We realized there were NO CLOSED CAPTIONED or SUBTITLES! We were so upset since it was our favorite movie. I realized that your company has broke the law abt not knowing the ADA (American with Disability Act). I saw your site and thought it was interested for me to order it BUT there is no CC or subtitle so I couldn't order it or will not recommend to my deaf community to order it. I wish you could have CC or subtitle in it. My gf and I are very disappointed that we couldn't see the movie that I got her for xmas. Now that DVD will be sitting on the shelf to get full of dust or giving it away to hearing friends. I hope one day you will considering to add CC or subtitle in every DVDs you have in your company.

Thank you for your time.

Sincerely,

XXXXX

And they replied back and said:

Good morning XXXXXXX,

We strive to meet the needs of all our customers, and appreciate your feedback. About a year ago our company merged with Echo Bridge Entertainment, and we’ve been in a transitional period since that time. We continue to work to improve our existing product library while acquiring new titles. New releases going forward should all be closed captioned, while our older titles are not closed captioned. The following is the list of titles we have available that are closed captioned:

Item # Item Description Release Date

43479 Bailey's Billions 4/4/2006

42089 The Ten Commandments 9/5/2006

44649 Final Days of Planet Earth 10/1/2006

47279 Night of Terror 10/10/2006

44649 Final Days of Planet Earth 10/17/2006

48369 Ten Commandments The Musical 11/21/2006

47319 Disaster Zone: Volcano in New York 11/7/2006

44799 Angel in the Family 12/1/2006

48749 The Adventures of the Black Stallion Season 1 12/5/2006

44739 Mystery Woman: Sing Me A Murder 12/5/2006

47359 The Ron Clark Story 12/5/2006

44509 Artie Lange's Beer League 1/2/2007

49349 Death of a Prophet Collector's Edition 1/2/2007

47449 Luminarias 1/2/2007

47379 Glow Ropes: The Rise and Fall of a Bar Mitzvah Emcee 1/30/2007

Thank you,

Echo Bridge Home Entertainment
Online Sales Department

I emailed back and told them that 10.5 movie was came out on TV last Spring. How can it be too old? They never replied back. It is the final draw for me to not buy any DVD from ECHO company.

PLEASE look at the back to see if its ECHO and make sure it have CC or subtitle before you buy it. Dont wanna waste your money. I sucked big time.

TweetyBird · 03-24-2007, 01:40 PM

wow!!! thanks for share with us!

LakeTahoe · 03-24-2007, 01:50 PM

Geez thanks for the WARNING!!!

CCfan · 03-29-2007, 05:41 PM

RedheadGrrl,
If you deaf or hard-of-hearing you may use it without captions that is
recommend for using with a TV listening device. Manufacturer of TV Ears - Buy Direct and get a Lifetime Service Guarantee! headphones, headsets, wireless, hearing aids, hearing aid, hearing loss, hearing, wireless headphones, wireless headsets, tv, television, televisions, headset, assistive liste
But I haven't try it yet. Someone if tries that, please post it here on this
topic. Thank you. I hope you are hard-of-hearing.
But I don't mean to offend you, because you would want to try it,
you decide.

***VamPyroX*** · 03-29-2007, 07:31 PM

First of all, making movies captioned has nothing to do with the Americans with Disabilities Act.

Secondly, that is an independent movie production company and I wouldn't be surprised if they didn't make their DVDs subtitled or captioned.

It's not just that company, but other companies like Two Left Shoes or Red Dog. I've rented movies from those companies before and they didn't make their DVDs captioned.

From the list you gave us, I've never heard of any of those movies. They were probably straight-to-television movies or movies that are independent... which they don't always caption due to financial issues.

RedheadGrrl · 03-29-2007, 11:22 PM

Quote:

Originally Posted by CCfan

RedheadGrrl,
If you deaf or hard-of-hearing you may use it without captions that is
recommend for using with a TV listening device. Manufacturer of TV Ears - Buy Direct and get a Lifetime Service Guarantee! headphones, headsets, wireless, hearing aids, hearing aid, hearing loss, hearing, wireless headphones, wireless headsets, tv, television, televisions, headset, assistive liste
But I haven't try it yet. Someone if tries that, please post it here on this
topic. Thank you. I hope you are hard-of-hearing.
But I don't mean to offend you, because you would want to try it,
you decide.

HoH?? Excuse me?? You offend me.. You didnt read what I wrote.. I said abt CC or subtitle MEAN I wanted it!!

Seems you were trying to make us not read cc or subtitle and use the TV listening device!! Geez!!

RedheadGrrl · 03-29-2007, 11:25 PM

Quote:

Originally Posted by VamPyroX

From the list you gave us, I've never heard of any of those movies. They were probably straight-to-television movies or movies that are independent... which they don't always caption due to financial issues.

I know Vampy. I was like huh?? BUT I went to their site and saw few movies that I knew or heard. They doesnt have CC or subtitle as well.

Can you tell me IF The Poseidon Adventure is independent movie? That movie had made in 2006. The actors are Adam Baldwin, Rutger Hauer, Steve Guttenberg, and more.. Interested huh??

CCfan · 03-30-2007, 12:06 AM

Quote:

Originally Posted by RedheadGrrl

HoH?? Excuse me?? You offend me.. You didnt read what I wrote.. I said abt CC or subtitle MEAN I wanted it!!

Seems you were trying to make us not read cc or subtitle and use the TV listening device!! Geez!!

I was did reading your post, I know. I still like you, anyways. I feel bad
for you don't have captioning on your favorite movies.

I hope someday will have law for requiring the captioning for all
DVDs.

I love captioning! But, captioning isn't enough yet to fully
implemented.

Foxrac · 03-30-2007, 04:27 AM

You can report to FCC since FCC is responsible to take action on companies that who make fail to add subtitle or CC on DVD, such as complete season.
Filing a Complaint

Foxrac · 03-30-2007, 04:32 AM

Quote:

Originally Posted by CCfan

I was did reading your post, I know. I still like you, anyways. I feel bad
for you don't have captioning on your favorite movies.

I hope someday will have law for requiring the captioning for all
DVDs.

I love captioning! But, captioning isn't enough yet to fully
implemented.

90% of tv shows are CC supported except for some shows on MTV and doesn't come on after 2nd time, such as rerun on other day, like tomorrow or something.

Oh damn, I wish that store (Best Buy, Wal-Mart, Target, Circuit City) need change their return policy, that which is special to deaf and HoH then we can get full refund after detect on DVD movies when isn't CC or subtitle supported.

PowerON · 03-30-2007, 10:42 AM

hey... you need to know that there is no law required to have CC/subtitle on DVD.

farewell65 · 03-30-2007, 03:00 PM

Quote:

Originally Posted by PowerON

hey... you need to know that there is no law required to have CC/subtitle on DVD.

Yea true cuz I am very serious WWE DVD collector and all WWE DVD dont have any CC or subtitle and I still watching it...

Sword7 · 05-19-2007, 07:46 PM

All folks,

Yes, I second that. Also A&E does not offer closed caption on on-air movies and shows like Space 1999, etc. I was ordering a copy of Space: 1999 30th Annv. Megaset for under $100 on Amazon.com but I noticed that it did not mention closed caption. I looked into A&E TV web site and found out that they does not have closed caption. I e-mailed them to consider to add closed caption at affordable cost but I got a reply said that they does not offer closed caption on on-air shows. For example, on the air, they has closed caption but DVD version does not. That made me so mad.

Thanks,
Tim

***VamPyroX*** · 05-19-2007, 09:16 PM

It's better to say "always check DVDs for 'CC' or subtitles before buying" than to say "never buy DVDs from this company".

RedheadGrrl · 05-19-2007, 09:40 PM

Quote:

Originally Posted by VamPyroX

It's better to say "always check DVDs for 'CC' or subtitles before buying" than to say "never buy DVDs from this company".

Well Vampy, the company I put down NEVER have cc or subtitle on the DVDs like I post the emails between me and ECHO. I looked at every DVD they are selling it. NO CC or subtitle So thats why I said Never Buy From This Company. I dont want deafies waste their money if they bought it from ECHO.

PuyoPiyo · 05-20-2007, 12:05 AM

Thank you for the warning...

***VamPyroX*** · 05-21-2007, 01:16 AM

Quote:

Originally Posted by RedheadGrrl

Well Vampy, the company I put down NEVER have cc or subtitle on the DVDs like I post the emails between me and ECHO. I looked at every DVD they are selling it. NO CC or subtitle So thats why I said Never Buy From This Company. I dont want deafies waste their money if they bought it from ECHO.

There are other companies that don't add CC or subtitles to their DVDs.

Dixie · 05-25-2007, 11:23 PM

I just check the back for CC or Subtitles If it doesnt have CC or Subtitles then I put it back on the shelf and move along. Eventually most movies will be CC'd.

I know alot of the movies that are being re-released on DVD or Blue-Ray Disc are being CC'd.

sara1981 · 05-26-2007, 01:13 PM

i got mistakes for get dvd without CC and i watch that movie and no CC or subtitles so i would must return to stores where belongs and its too late for that.

i would must remind without CC or with CC i look CC on dvd if says yes they buy! if no CC you cant buy for that!

Foxrac · 05-26-2007, 01:16 PM

Quote:

Originally Posted by sara1981

i got mistakes for get dvd without CC and i watch that movie and no CC or subtitles so i would must return to stores where belongs and its too late for that.

i would must remind without CC or with CC i look CC on dvd if says yes they buy! if no CC you cant buy for that!

You CANNOT return store if DVD is opened or so.

Accept that and learn your mistake.

jasin · 06-03-2007, 03:43 AM

I buy movies you cant watch without subtitles even if you are hearing, movies like, for example, passion of the christ. I suggest you all do the same because then you will not have to worry about wether subtitles have been added or will be there.

EagleCherokee63 · 06-03-2007, 04:00 AM

I wondered, you are ordered online dvds right? I bought dvd movies at Best Buy store or Super Target or Wal Mart all the times. They have w CC so no plm. I read your Echo Bridge Home Entertainment internet. interesting warning!!!

Pacman, You are right! as same game dvds when I learned lesson I did opened it and play it. I not like it. They wont it!!! and no refused. I lost it! then can sell game dvds in garage sale. Or Ebay sell it. Best is one way go rent game dvd when you made sure you like it then can buy one. Save your head!

gothgirl · 07-27-2007, 03:04 AM

My Dad got Planet Earth on DVDs from the Discovery channel and we found out that they do not have cc or subtitles on the DVDS. Interesting they did have cc when they aired it on tv. which does not make much since they already paid for the captioning why not put it on the DVDs, they did not even have it as an option.

Liebling:-))) · 07-27-2007, 03:19 AM

Quote:

Originally Posted by VamPyroX

It's better to say "always check DVDs for 'CC' or subtitles before buying" than to say "never buy DVDs from this company".

*nodding agreement*

I alway check DVD for subtitles before buy, no matter which companies they come from but accept if there're no subtitles.

RedheadGrrl,

It's good that you email the company... ! Did they have any similar DVD from different companies? perhaps there're subtitles or CC?

Banjo · 07-27-2007, 05:29 AM

Quote:

Originally Posted by gothgirl

My Dad got Planet Earth on DVDs from the Discovery channel and we found out that they do not have cc or subtitles on the DVDS. Interesting they did have cc when they aired it on tv. which does not make much since they already paid for the captioning why not put it on the DVDs, they did not even have it as an option.

I own it on Blu-ray Disc and it is subtitled for the deaf and hard of hearing. The DVD set is supposed to be closed captioned. Did you play it in 480i or 480p?

If you used 480p, then that's probably why you didn't get any captions. You need to turn it back to 480i (interlaced) instead of 480p (progressive).

rhr · 07-29-2007, 02:48 PM

Yes, i have few DVD don't have CC, return store, I got back moneyu!!

how?

1) I pick up case dvd, I look not show "CC" / "Subtitle" on rear case or side, I ask custmer service. I said I am deaf, I can't find CC/Subtitle. He / She look it

2a) she/he remove case and dvd player and check CC or Subtitle, if not have it, I don't need it, no problem

or

2b) Custmer service told me, If I go home, not work CC / Subtitle, back money. Custmer service said no problem, back money me!

NO PROBLEM from Best Buy, Suncoast, Tower, Border. I did them

holly_potter · 07-30-2007, 12:36 AM

I bought hornblower dvds from A&E, and some history dvds from History Channel (ae owns hc), and most of them aren't captioned. The hornblower dvds, all of them were captioned, except for two...which I can't understand why! I wrote to them, and they said, we value your input, we have no plans to rerelease these dvds. So I forwarded this email to the government that handles the ADA act, and they finally

03-24-2007, 01:11 PM	#1 (permalink)
RedheadGrrl Premium Member Join Date: Mar 2004 Posts: 4,817	Never buy DVDs from.... WARNING!!! Never buy any DVDs from ECHO BRIDGE HOME ENTERTAINMENT. It never have closed captioned or subtitle. I bought 4 or 5 DVDs from ECHO. I was so mad and learned my lession to not buy it from ECHO from now on. CHECK OUT before you decided to buy it. I emailed them last December 26th abt DVD that doesnt have CC. I said: Hello, I bought "10.5 APOCALPSE" DVD for my gf for xmas. My gf and I were so exciting to watch it last night. We realized there were NO CLOSED CAPTIONED or SUBTITLES! We were so upset since it was our favorite movie. I realized that your company has broke the law abt not knowing the ADA (American with Disability Act). I saw your site and thought it was interested for me to order it BUT there is no CC or subtitle so I couldn't order it or will not recommend to my deaf community to order it. I wish you could have CC or subtitle in it. My gf and I are very disappointed that we couldn't see the movie that I got her for xmas. Now that DVD will be sitting on the shelf to get full of dust or giving it away to hearing friends. I hope one day you will considering to add CC or subtitle in every DVDs you have in your company. Thank you for your time. Sincerely, XXXXX And they replied back and said: Good morning XXXXXXX, We strive to meet the needs of all our customers, and appreciate your feedback. About a year ago our company merged with Echo Bridge Entertainment, and we’ve been in a transitional period since that time. We continue to work to improve our existing product library while acquiring new titles. New releases going forward should all be closed captioned, while our older titles are not closed captioned. The following is the list of titles we have available that are closed captioned: Item # Item Description Release Date 43479 Bailey's Billions 4/4/2006 42089 The Ten Commandments 9/5/2006 44649 Final Days of Planet Earth 10/1/2006 47279 Night of Terror 10/10/2006 44649 Final Days of Planet Earth 10/17/2006 48369 Ten Commandments The Musical 11/21/2006 47319 Disaster Zone: Volcano in New York 11/7/2006 44799 Angel in the Family 12/1/2006 48749 The Adventures of the Black Stallion Season 1 12/5/2006 44739 Mystery Woman: Sing Me A Murder 12/5/2006 47359 The Ron Clark Story 12/5/2006 44509 Artie Lange's Beer League 1/2/2007 49349 Death of a Prophet Collector's Edition 1/2/2007 47449 Luminarias 1/2/2007 47379 Glow Ropes: The Rise and Fall of a Bar Mitzvah Emcee 1/30/2007 Thank you, Echo Bridge Home Entertainment Online Sales Department I emailed back and told them that 10.5 movie was came out on TV last Spring. How can it be too old? They never replied back. It is the final draw for me to not buy any DVD from ECHO company. PLEASE look at the back to see if its ECHO and make sure it have CC or subtitle before you buy it. Dont wanna waste your money. I sucked big time.

03-24-2007, 01:50 PM	#3 (permalink)
LakeTahoe ~~JUST ME!!~~ Join Date: Mar 2004 Location: Lost somewhere on the Earth! Posts: 12,310	Geez thanks for the WARNING!!! __________________ MERRY CHRISTMAS!

03-29-2007, 05:41 PM	#4 (permalink)
CCfan Registered User Join Date: Nov 2005 Location: St. Paul, MN Posts: 930	RedheadGrrl, If you deaf or hard-of-hearing you may use it without captions that is recommend for using with a TV listening device. Manufacturer of TV Ears - Buy Direct and get a Lifetime Service Guarantee! headphones, headsets, wireless, hearing aids, hearing aid, hearing loss, hearing, wireless headphones, wireless headsets, tv, television, televisions, headset, assistive liste But I haven't try it yet. Someone if tries that, please post it here on this topic. Thank you. I hope you are hard-of-hearing. But I don't mean to offend you, because you would want to try it, you decide. __________________ I am closed captioning fan.

03-29-2007, 07:31 PM	#5 (permalink)
*VamPyroX* bloody phreak from hell Join Date: Feb 2003 Location: Hell Posts: 27,872	First of all, making movies captioned has nothing to do with the Americans with Disabilities Act. Secondly, that is an independent movie production company and I wouldn't be surprised if they didn't make their DVDs subtitled or captioned. It's not just that company, but other companies like Two Left Shoes or Red Dog. I've rented movies from those companies before and they didn't make their DVDs captioned. From the list you gave us, I've never heard of any of those movies. They were probably straight-to-television movies or movies that are independent... which they don't always caption due to financial issues. __________________ Check out my city... CLICK HERE! (If you already visited yesterday, visit again today!)

03-30-2007, 04:27 AM	#9 (permalink)
Foxrac o_O Join Date: Mar 2005 Posts: 14,369	You can report to FCC since FCC is responsible to take action on companies that who make fail to add subtitle or CC on DVD, such as complete season. Filing a Complaint __________________ God bless America

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03-24-2007, 01:40 PM	#2 (permalink)
TweetyBird ~ Fall ~ Join Date: Dec 2003 Posts: 21,406	wow!!! thanks for share with us!

03-30-2007, 10:42 AM	#11 (permalink)
PowerON Please don't click me! D: Join Date: Mar 2007 Location: Would like to live at Fort Davis, TX Posts: 4,795 Blog Entries: 1	hey... you need to know that there is no law required to have CC/subtitle on DVD. __________________ • [Illustrator.Blog-alloon.com] • Don't shoot me! I'm only blogger!

05-19-2007, 07:46 PM	#13 (permalink)
Sword7 Registered User Join Date: Aug 2005 Location: Gaithersburg, MD Posts: 39	All folks, Yes, I second that. Also A&E does not offer closed caption on on-air movies and shows like Space 1999, etc. I was ordering a copy of Space: 1999 30th Annv. Megaset for under $100 on Amazon.com but I noticed that it did not mention closed caption. I looked into A&E TV web site and found out that they does not have closed caption. I e-mailed them to consider to add closed caption at affordable cost but I got a reply said that they does not offer closed caption on on-air shows. For example, on the air, they has closed caption but DVD version does not. That made me so mad. Thanks, Tim

05-19-2007, 09:16 PM	#14 (permalink)
*VamPyroX* bloody phreak from hell Join Date: Feb 2003 Location: Hell Posts: 27,872	It's better to say "always check DVDs for 'CC' or subtitles before buying" than to say "never buy DVDs from this company". __________________ Check out my city... CLICK HERE! (If you already visited yesterday, visit again today!)

05-20-2007, 12:05 AM	#16 (permalink)
PuyoPiyo My Property!! >:( Join Date: Mar 2007 Location: Fourth Plain Village WA Posts: 5,195	Thank you for the warning... __________________ Note: Not credit by myself.

05-25-2007, 11:23 PM	#18 (permalink)
Dixie Biggest Wimp of AllDeaf Join Date: Mar 2006 Location: Arkansas Posts: 4,224	I just check the back for CC or Subtitles If it doesnt have CC or Subtitles then I put it back on the shelf and move along. Eventually most movies will be CC'd. I know alot of the movies that are being re-released on DVD or Blue-Ray Disc are being CC'd. __________________ Visit my Deaf Blog Signature banner created by me, please do not steal!

05-26-2007, 01:13 PM	#19 (permalink)
sara1981 Batista's fans Join Date: Apr 2004 Location: North Little Rock,Ar Posts: 3,291	i got mistakes for get dvd without CC and i watch that movie and no CC or subtitles so i would must return to stores where belongs and its too late for that. i would must remind without CC or with CC i look CC on dvd if says yes they buy! if no CC you cant buy for that! __________________

06-03-2007, 03:43 AM	#21 (permalink)
jasin Registered User Join Date: Jan 2007 Location: Puyallup, Washington Posts: 779	I buy movies you cant watch without subtitles even if you are hearing, movies like, for example, passion of the christ. I suggest you all do the same because then you will not have to worry about wether subtitles have been added or will be there.

06-03-2007, 04:00 AM	#22 (permalink)
EagleCherokee63 Isaiah 40:31 Join Date: Apr 2006 Posts: 2,071	I wondered, you are ordered online dvds right? I bought dvd movies at Best Buy store or Super Target or Wal Mart all the times. They have w CC so no plm. I read your Echo Bridge Home Entertainment internet. interesting warning!!! Pacman, You are right! as same game dvds when I learned lesson I did opened it and play it. I not like it. They wont it!!! and no refused. I lost it! then can sell game dvds in garage sale. Or Ebay sell it. Best is one way go rent game dvd when you made sure you like it then can buy one. Save your head!

07-27-2007, 03:04 AM	#23 (permalink)
gothgirl Registered User Join Date: Mar 2007 Location: Santa Clara Posts: 22	My Dad got Planet Earth on DVDs from the Discovery channel and we found out that they do not have cc or subtitles on the DVDS. Interesting they did have cc when they aired it on tv. which does not make much since they already paid for the captioning why not put it on the DVDs, they did not even have it as an option.

07-29-2007, 02:48 PM	#26 (permalink)
rhr Registered User Join Date: Nov 2004 Posts: 709	Yes, i have few DVD don't have CC, return store, I got back moneyu!! how? 1) I pick up case dvd, I look not show "CC" / "Subtitle" on rear case or side, I ask custmer service. I said I am deaf, I can't find CC/Subtitle. He / She look it 2a) she/he remove case and dvd player and check CC or Subtitle, if not have it, I don't need it, no problem or 2b) Custmer service told me, If I go home, not work CC / Subtitle, back money. Custmer service said no problem, back money me! NO PROBLEM from Best Buy, Suncoast, Tower, Border. I did them __________________ ЯHR