Gentlemen and Ladies, I am HERE! finally. I will answer those questions as best as I can, but before I go ahead, please remember that the answers I gave you DO NOT reflect the opinion of Sorenson Communcations or whatever.
1) Interoperability: What's Sorenson's justification to prevent their users from contacting other VRS device users by telephone number, when it was possible before?
It was possible before, but some user ruined the privedge on this. LDAP server was maintained by Sorenson and have people running to make sure the LDAP is up. There are problem with people using same phone number on Dlink DVC-1000 and VP-100 causing people to "Steal" phone number from other people and so on.
Another problem with that is that people will hammer Sorenson's tech support for problem with their videoconferencing equiment. This is hurting their resource. In order to sepature and let other VRS handle their own customers, the entries have to be sepature. I mean, if you have a deaf that get free DVC-1000 and have a problem, half the chance, they ll hammer Sorenson's tech support, then use other VRS. Where will Sorenson tech support get reimbursements if the customer is using other VRS.
2) VRS interoperability: What's Sorenson's justification to prevent their users from contacting other VRS services in any way possible?
Sorenson need to pay for everything, Like:
- Tech Support
- Maintance IT people (for Directory Server)
- Programmer (for VP-100)
- Sales People
- Trainers
- Equiment such as VP-100, Routers, Cables, etc.
- Interpreter
- Maintance of over 30 Call Centers
- Interpreters
- Development for the next generation of VP
Thats a lot of resource that Sorenson need to get those covered. If we are to let the user use other VRS provider on VP-100, this is like putting a Cola in a Pepsi, but doesnt get all the money as Pepsi will get. Think- Who will pay for the development of the next generation? We would LOVE to see the technology for videoconferencing going upward, than being on a dead heart-line. And I'd have to admit, without Sorenson, the Videoconferncing market will not be the same, we will be stuck with webcams.
Again, if people use other VRS provider, how will those:
- Maintance People
- Tech Support (because they provide the equiment, they need to do RMA and stuff)
- Development of the next generation of Videoconferencing
- Reimburse on Research development on VP-100
- Trainer who installed VP-100 at customer's home
get covered by Sorenson if the customer were to use other VRS than Sorenson?
If OTher VRS pay Sorenson part of their minutes to cover the costs above, and Sorenson is not willing to unblock. I ll see your point now, but with all of those that need to be paid for.... Money is money.
3) D-Link features: What's Sorenson's justification for using their agreement with D-Link to prevent all other VRS providers from implementing features and enhancments on their own videophones?
I dunno on that. Meanwhile, give me a business company that have their own VP software.
4) Privacy: What's Sorenson's justification for having the right to watch you and record everything you do with your VP-100 and decide what is acceptable for you to do with a VP-100?
I dont think they really record everything, but keep in track of it just in case and save all the configuration/lists. It is just like our sidekick. EVERYTHING we do on our sidekick is stored remotely on Danger's server, so when we get a replacement of the sidekick, everything will be downloaded and act just the same as before. Same with VP now, if you need a replacement, we will be able to "redownload" the speed dial, missed call list, etc. Also, I have heard that Sorenson is getting lot of complaint from people that does harrassment, or even sexual harrassment other people, or toward staff like interpreter. Before, They are helpless on that, but now, if they feel is necessary, they can disable the VP. It is like T-mobile disable your sidekick if you are not paying or is doing a serious stuff with it.
Summary: We need to respect VP-100 as part of Sorenson's property. We would do the same to other VRS that provide us with D-Link. But if you BUY the hardware, that would be a different story.
Now in return, I have a few request to make:
1) Please keep this thread on topic. One-sentence or whatever will not be appericated by me.
2) To those who love to troll about Sorenson, STAY out of this. Do not discuss unless you present a valid point with proof
3) Mod: please delete all unnecessary posts, if possible.
