Sorenson Communications Launches High Quality Spanish Video Relay Services

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Sorenson Communications Launches High Quality Spanish Video Relay Services

Sorenson Communications™, the nation’s leading provider of video relay services (VRS) for the deaf and hard-of-hearing who use American Sign Language (ASL) to communicate, today announced that it is offering Sorenson VRS® Español 24/7. Sorenson is the industry’s only service that offers trilingual interpreters fluent in English, ASL, and Berlitz professionally-rated spoken Spanish. Deaf and hard-of-hearing individuals can now use Sorenson VRS Español to place the equivalent of a phone call to any hearing individual who speaks Spanish.

The company’s landmark offering, Sorenson VRS Español, allows deaf and hard-of-hearing individuals to conduct free video relay calls through a qualified ASL interpreter using a Sorenson videophone, television, and high-speed Internet connection. The new service offers qualified ASL interpreters who are fluent in spoken Spanish and have been evaluated by Berlitz for their spoken Spanish proficiency. When placing a call with the new service, a deaf or hard-of-hearing user sees the interpreter on a TV screen and communicates in sign language with him or her while the interpreter contacts the Spanish-speaking hearing user via a standard telephone. A trilingual interpreter relays the conversation between the two parties. Sorenson VRS Español is available in the United States and its territories. ASL interpretation is provided with this new service; however, Spanish Sign Language interpretation is not provided.

Leonel F., from Austin, TX, notes, "I am deaf so I use American Sign Language to communicate. When I moved in 1990, I did not have much contact with my family because they all live in other cities, are not fluent in ASL, and are all Spanish-speaking. Now, with Sorenson VRS Español, I am able to sign ASL to a trilingual interpreter who then communicates my message in spoken Spanish to my family. Now I can call my brother in Las Vegas or my sister in New York any time and have a conversation. This is a wonderful service!”

“Sorenson Communications’ mission is to provide the highest quality video relay services for the deaf and hard-of-hearing community,” says Chris Wakeland, vice president of interpreting for Sorenson Communications. “Now we offer Sorenson VRS Español to our customers 24/7.

“Berlitz Languages, Inc. provides oral testing to assess the Spanish language comprehension and speaking skills of all Sorenson VRS Español interpreters. By using the Berlitz test, we are able to effectively rate the proficiency level of our Sorenson VRS Español interpreters, resulting in an optimal experience,” adds Wakeland. “Since Berlitz is the foremost expert on language aptitude, they were our first choice for implementing our rating system to meet the high standards required to be a Sorenson VRS Español interpreter.”

Click here to download the Sorenson VRS data sheet: http://www.sorenson.com/press/docs/VRS_DATASHEET.pdf

Click here to download the Sorenson VRS equipment application: http://www.sorensonvrs.com/media/VRS_Application.pdf
 
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