M
Mookie
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Endymion said:You know, off point. This reminds me of a time when I had a car towed and I couldn't reach the company because they kept hanging up on relay. They billed me a sum for almost four figures for holding the car for several weeks (I even wrote letters).
I finally got through to the manager. He told me, "I'm sorry. We'll take care of the operator You're a valued customer. How about we take three days off your bill?" I was floored. The money didn't matter to me and I would have paid the whole sum of the towing on the spot, but what bothered me was the disrespect he was showing us deaf people. If he rips me off, he may do the same for the next deaf person who comes along. That isn't cool at all.
I gave it some thought and then I told him what I thought he was doing was very unfair, and tried to negotiate with him to see if we could agree on a figure that would be much better. He refused to budge.
So I told him what I was going to do. I was going to file a complaint with the Better Business Bureau, I was going to reach my friend at the Seattle Post-Intelligencer and distribute press releases to a number of news and media outlets, I was going to contact a number of deaf and disability organizations, and I was going to pursue any and all available legal recourse.
He got the message and we negotiated a fair price: towing plus a day or two of storage. I paid it and went on my way. I hope the next deaf customer they have has a better experience.
Endymion,
You are very luck that you obtained a good bargain.
I have heard from my few friends that the towing business offered them discount or no charges since they understood how deafie can not make lots of money. They could easily notice them in the value of clothes and shoes. Maybe they wanted to see what kind of wallet or number of plastic cards...
thank you for share your feedback here with me... I appreciate it very much...
I know that I mentioned cons and pros about Germany in my previous posts in any threads...
what Police officer explained us front of them... Until on next day Danny´s mates´s parents told me that young man´s father is Police Officer... ha ha ha ... I also told them what police explained to us... I told my co-worker about this but they were also
, when my first son was in pre-school, he cut the boy's shirt with a pair of scissors and I didn't know anything about this until the principal send home a note saying she wanted to talk to me tomorrow morning, which I did came to the office with my son, that when she told me what my son did to this little boy's shirt, and the first thing I said was oh my gosh....my son started crying after the pincipal said she paid the mother of the boy's shirt that was damaged 20.00 because she felt that my son didn't mean to do it and he did apologized, so she felt it was no big deal cause kids in pre-school intend to do that sometimes, but the problem was the boy's mother wanted more money, she called and complaint that 20 dollars wasn't enough she wanted 60 dollars for the shirt cause his father brought it for him, and the principal told her shes believe the shirt is worth 20 not 60....however the mother wasn't happy, she was mad and wanted more because his father no longer lives with them and hardly see him, and that shirt means so much to him, yet the principal said that if the shirt means so much to your son, then he shouldn't wear that to school because once hes in pre-school , the children intend to have accidents such a painting, glue, etc...The mother still complaint so the principal told me she can't pay her more then 20, so I told the principal I wanted a meeting with her and we can sit and talk about this and see if She'll take 30 instead of 60 cause I felt bad for her and her son, but the principal told me that she will call the mother and will let me know this afternoon, so she called and said that the mother said never mind 20 dollars was enough.....
(see my response post on DHB, Mookie and Butterflygirl)...
Hope the experience made you more stronger.