Shrek 3D 3 discs not subtitled. How to ask for swap?

[The Highlander]

Hi everyone.

Thanks for comments.

Learned that there is no Shrek 3D collection retail yet. So I am stuck with this useless collection. I could try selling them on eBay and wait for retail version.

I decided to buy one 3D movie with subtitles called Xmas Carol. It works beautiful. This is to response to those who thought 3D is impossible to have subtitles. The subtitle is 2D and movie is 3D. No issues.

I said, "3D subtitles, not 2D."

 

[The Highlander]

I don't think he meant at a theater. I understood it as being at home with TV on and taking a picture of that showing 3D and subtitle.

Thanks for correct him.

 

[nswilliams]

Any chance that it is the 3D movies that don't have subtitles because it's 3D?

Could you possibly return the whole package to Best Buy (others have done so because of something not being subtitled even after it's opened), and perhaps just buy the 3D glasses?

This is what I referred about. Subtitles is possible in 3D movies by showing 2D captions inside 3D movie.