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Lawsuit Alleges California's KeyPoint Credit Union Discriminates Against Deaf Customers | AHN | May 16, 2009
The Disability Rights Advocates (DRA), a California-based non-profit group, has filed a class action suit against KeyPoint Credit Union alleging that the firm has "repeatedly refused to accept telephone relay service calls from deaf customers."
As a result, the DRA filed suit in Alameda County, California seeking to address what it calls "systemic civil rights violations" which go against state and federal anti-discrimination laws.
The suit goes on to allege that "KeyPoint repeatedly has refused and continues to refuse to accept telephone relay service calls from deaf customers and potential customers. KeyPoint thus excludes the deaf from full and equal participation in the wide array of financial services and products it offers to other Californians."
"KeyPoint's policy of rejecting communications through telephone relay services is both misguided and illegal," DRA Executive Director and Co-Director for Litigation Larry Paradis explained. "As a credit union serving high-technology workers in particular, KeyPoint should have embraced this communications technology long ago."
The Disability Rights Advocates (DRA), a California-based non-profit group, has filed a class action suit against KeyPoint Credit Union alleging that the firm has "repeatedly refused to accept telephone relay service calls from deaf customers."
As a result, the DRA filed suit in Alameda County, California seeking to address what it calls "systemic civil rights violations" which go against state and federal anti-discrimination laws.
The suit goes on to allege that "KeyPoint repeatedly has refused and continues to refuse to accept telephone relay service calls from deaf customers and potential customers. KeyPoint thus excludes the deaf from full and equal participation in the wide array of financial services and products it offers to other Californians."
"KeyPoint's policy of rejecting communications through telephone relay services is both misguided and illegal," DRA Executive Director and Co-Director for Litigation Larry Paradis explained. "As a credit union serving high-technology workers in particular, KeyPoint should have embraced this communications technology long ago."