Miss-Delectable
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The Associated Press: H&R Block agrees to improve access for deaf
The nation's largest tax preparation company, H&R Block, has agreed to improve its services for deaf and hard of hearing people.
The Justice Department announced Monday that H&R Block has agreed to a nationwide settlement to resolve a complaint filed by a deaf person under the Americans with Disabilities Act.
The company has agreed to provide auxiliary aids and services such as sign language interpreters, and to train its employees and enforce policies for communicating with deaf and hard of hearing customers.
The company has agreed to pay a $20,000 civil fine and pay the person who filed the complaint $5,000 in damages.
H&R Block has more than 11,000 owned or franchised offices in the U.S.
The nation's largest tax preparation company, H&R Block, has agreed to improve its services for deaf and hard of hearing people.
The Justice Department announced Monday that H&R Block has agreed to a nationwide settlement to resolve a complaint filed by a deaf person under the Americans with Disabilities Act.
The company has agreed to provide auxiliary aids and services such as sign language interpreters, and to train its employees and enforce policies for communicating with deaf and hard of hearing customers.
The company has agreed to pay a $20,000 civil fine and pay the person who filed the complaint $5,000 in damages.
H&R Block has more than 11,000 owned or franchised offices in the U.S.