For those who have CapTel: Phoneline service

[GraysonPeddie]

If you have CapTel, which phoneline service do you use? I have Vonage, but I don't CapTel so I thought I might ask.

 

[Dennis S.]

I've used CapTel with Time Warner's digital phone service. It's a VOIP service, not a digital line, and it worked for me. Decided to save money and stick with a wireless phone that I could hear on and ditched the home phone line, and now CapTel's at work.

 

[farmerjoe]

I've used CapTel with Time Warner's digital phone service. It's a VOIP service, not a digital line, and it worked for me. Decided to save money and stick with a wireless phone that I could hear on and ditched the home phone line, and now CapTel's at work.

I don't think it's VoIP, most digital phone services from cable TV companies is actually "phone over cable" they just use a spectrum of the cable coming into your house to serve you regular digital phone, similar to a ISDN voice line. I went to the time warner website and didn't see any mention of voip.

 

[Dennis S.]

If they give you a special phone that will only work with their phone service, then most likely they are "digital phone." However, if they allow you to use most any regular land line phone out there, including cordless phones, or even allow you to plug into any phone jack in the house, then most likely it's VOIP.

 

[farmerjoe]

That's only true if you have digital phone over traditional copper phone lines. if you get time warner cable digital phone you get a modem, and in addition to bridging the coax cable to phone, it aparently gives an analog phone signal for your home phones,... no idea if it's voip or not, it dosn't say anything about VOIP so I assume that it isn't. hmm

I think the only way to know if captel would work is to call time warner and ask.

 

[Dennis S.]

Um, man, I said in the second post of the thread that I had Time Warner "digital phone" and used CapTel at home. As in, yes, it worked, and it was hooked up to all my phone jacks in my house. It was a coaxial cable connected to a modem which was then fed to my central house line in my basement. If I was using a regular phone service, I would have been with SBC, which I was not using and not paying any bills to.

The only way for CapTel to work on "digital phone" is if it was really VOIP. Time Warner "digital phone" for me was VOIP because if the power went out, the modem would also go out, and then I would lose cable service and thus phone service.

 

[superdeaf57]

I've used CapTel with Time Warner's digital phone service. It's a VOIP service, not a digital line, and it worked for me. Decided to save money and stick with a wireless phone that I could hear on and ditched the home phone line, and now CapTel's at work.

how can you set up captel on 2 line captel on your time warner phone service? let me know thank you

 

[Dennis S.]

You'd need 2 telephone lines. Since Time Warner only provided 1 telephone line, I never set up two lines at home, but I have it at work.

I would think in order to get two lines, you'd either have to:

1) Ask Time Warner for a 2nd line. Dunno if this is possible.
2) Get regular phone service as well from AT&T, which is silly unless you need it for 2-line CapTel
3) See if Vonage or yet another VOIP service can be set up on the high speed connection. I guess that would mean that one line would be connected to the wall jack for the cable phone, and the other would be connected to the router phone jack.

 

[cdmeggers]

I have a captel at home, but I can't even use it. I think when the QWEST phone person came over to our house more than a year ago, he did something to the phoneline, and both of my phones (captel and AblePlanet, both require phone jacks) haven't worked since then. And my mom and stepdad don't know what to do so I gave up.