- Joined
- Jan 25, 2010
- Messages
- 2,632
- Reaction score
- 82
I don't know if anyone got an upgrade from standard DVR STB to Quantum TV where you can get up to 6 or 12 recording at the same time plus it allow every TV to pause, Rewind or Forward since ,each TV will have "client" connected to the main DVR box. Which is nice so that my wife in our master bedroom or in our gym have ability to pause it.
Now here's the bad part, closed captioning is full of crap! Whenever the actors stopped talking and go into viewing mode, the CC stay there for long time, or if actor suddenly talk into German language, the subtitle appeared but CC overlap and we are unable to figure out what they are saying. The CC stay there until a person start talking in English. Or when it go into commercial, the CC stay there until any next commercial provide CC. It's really annoying, also whenever you change the channel, the CC doesn't start right away, there's a long delay and finally CC appeared. We are unable to "Rewind" since we just changed the channel. We are fed up with it and contacted Verizon Tech support, and we did try all kind of changes in setting (like try different fonts, color, CC1 through CC6 and on) So they said that there's nothing can do about it right now, but they will look into it. I told him that I'll wait for about 6 month and no firmware upgrade available, I want to go back to old STB with full refund for using Quantum TV.
You'll never know what to expect with new technology and they don't bother to make sure that CC meet all the requirements??
Pretty Frustrating....
Now here's the bad part, closed captioning is full of crap! Whenever the actors stopped talking and go into viewing mode, the CC stay there for long time, or if actor suddenly talk into German language, the subtitle appeared but CC overlap and we are unable to figure out what they are saying. The CC stay there until a person start talking in English. Or when it go into commercial, the CC stay there until any next commercial provide CC. It's really annoying, also whenever you change the channel, the CC doesn't start right away, there's a long delay and finally CC appeared. We are unable to "Rewind" since we just changed the channel. We are fed up with it and contacted Verizon Tech support, and we did try all kind of changes in setting (like try different fonts, color, CC1 through CC6 and on) So they said that there's nothing can do about it right now, but they will look into it. I told him that I'll wait for about 6 month and no firmware upgrade available, I want to go back to old STB with full refund for using Quantum TV.
You'll never know what to expect with new technology and they don't bother to make sure that CC meet all the requirements??
Pretty Frustrating....