California Call Center Set To Change Owners

Awauphi

Awauphi

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i cant remember but someone mentioned that GoAmerica is ripoff? i tried to look for the thread but have no idea where i saw it last? haha .. but saw the news in the email and realized oh no... so read on!


CALIFORNIA CALL CENTER SET TO CHANGE OWNERS

A call center in Riverbank, Calif. that has changed management four times since
opening in 1996 will do so again when Verizon sells the center to GoAmerica,
Inc. The center, which employs about 700 relay service operators, will change
hands (along with a Memphis, Tenn. call center) as part of GoAmerica s $50
million cash buyout of Verizon s relay services division. GoAmerica will
continue to operate the center, company spokeswoman Laura Kowalcyk told The
Modesto Bee (http://www.zinester.com/lr/1003146/11849930 using Irving,
Texas subcontractor Stellar Nordia Services to handle the center s staffing and
operation. The deal is expected to be finalized later this year, she said.


Got this via email...
 
Seven hundred operators? Whoa that's a lot. I didn't expect there would be that many operators.
 
yes tousi it is..


GoAmerica used to be Wyndtell .. someone mentioned that in thread somewhere.. i gotta look again.. grrr.
 
Freaky Cat said:
yes tousi it is..


GoAmerica used to be Wyndtell .. someone mentioned that in thread somewhere.. i gotta look again.. grrr.
Click to expand...


Yeah, that's right, FC; the "rip-off" you've heard about is from way back when Wyndtell was a nice device but the company's service dept. stunk. They are starting fresh.....I hope...
 
Tousi said:
Yeah, that's right, FC; the "rip-off" you've heard about is from way back when Wyndtell was a nice device but the company's service dept. stunk. They are starting fresh.....I hope...
Click to expand...

starting fresh? i hope you are right.. wait n see how it goes.. but i just hope it wont mess the relay calls up as i live in Arkansas? jeez.. that would sucks big time..

maybe the workers will remain the same.. we just gotta hope for the best..
 
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