Miss-Delectable
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ABC 13 - Area Hospitals Using New System For Deaf People
Imagine walking in to your doctor's office and not being able to communicate what's wrong. That's the barrier many in the deaf community face at the hospital, and it's why Lynchburg General and Virginia Baptist have a brand new solution-- video conferencing.
What you're seeing is John Wyble signing to his interpreter.
John Wyble, Deaf Pastor - "I love it, I like it, it's very easy and you can see it happening, you see how easy it is."
Wyble is a deaf pastor. For years he's heard concerns from congregants about communication barriers, such as their trips to the E.R. and no live interpreter showing up.
John - "I see and hear that often, that there are no live interpreters to be found."
So Wyble and his wife Denise decided to change that. He worked with Centra Health (website) to bring in a Remote Video Interpreting Program.
Denise Wyble, Wife & Interpreter - "For them to be able to have this, it just really opens up a new world for them."
It's easy because it’s just a phone call away. Interpreters who are available 24/7 will come on screen.
John - "Often times when we come to the emergency room, we see that it takes hours and hours and hours for an interpreter, a live interpreter, to get here."
It not only speeds up the process, but also allows deaf patients to make their own decisions. They're able to see and hear exactly what's happening.
Patti McCue, Centra Health - "When you need an interpreter, you need it right then, real time and this affords us that opportunity."
An opportunity to get the care they need, and in a language they understand.
John - "It makes it possible for us to speak "
The interpreters are based out of Silver Spring, Maryland. Centra says the video interpreting system isn't just limited to the emergency department.
Imagine walking in to your doctor's office and not being able to communicate what's wrong. That's the barrier many in the deaf community face at the hospital, and it's why Lynchburg General and Virginia Baptist have a brand new solution-- video conferencing.
What you're seeing is John Wyble signing to his interpreter.
John Wyble, Deaf Pastor - "I love it, I like it, it's very easy and you can see it happening, you see how easy it is."
Wyble is a deaf pastor. For years he's heard concerns from congregants about communication barriers, such as their trips to the E.R. and no live interpreter showing up.
John - "I see and hear that often, that there are no live interpreters to be found."
So Wyble and his wife Denise decided to change that. He worked with Centra Health (website) to bring in a Remote Video Interpreting Program.
Denise Wyble, Wife & Interpreter - "For them to be able to have this, it just really opens up a new world for them."
It's easy because it’s just a phone call away. Interpreters who are available 24/7 will come on screen.
John - "Often times when we come to the emergency room, we see that it takes hours and hours and hours for an interpreter, a live interpreter, to get here."
It not only speeds up the process, but also allows deaf patients to make their own decisions. They're able to see and hear exactly what's happening.
Patti McCue, Centra Health - "When you need an interpreter, you need it right then, real time and this affords us that opportunity."
An opportunity to get the care they need, and in a language they understand.
John - "It makes it possible for us to speak "
The interpreters are based out of Silver Spring, Maryland. Centra says the video interpreting system isn't just limited to the emergency department.
