Has anyone had the same problem as I'm going through? It's now been 2 weeks since I've contacted them and explained my problem with my current switch from DSL to cable. I've figured out that I need a new router that will accomodate the cable modem (the one we have works but won't work with VP)...
Okay, I guess I was having a "dork" moment.. but we didn't move and we didn't change our phone number, all that was changed was just the ISP.. would I still have to wait for Sorenson to reset our VP?
Thanks a bunch.. I have already put in a service call (email) to Sorenson and am waiting for them to reply.. I thought I had to do something here on my end.. well, actually I do.. wait patiently, right? lol.. :D
Thanks again.
Hello all! I'm not sure what exactly I'm doing wrong and hopefully someone may be able to help me.
We've had the VP for about 6 months now and haven't used it for about a month now due to DSL problems with local phone service and switching over to Comcast.
Can someone tell me if my...