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Actually, doctors in private practice are always required to provide effective communication under the ADA. So if an interpreter is needed for effective communication, they would have to provide terps absent a showing of undue burden. And even if they are able to demonstrate that terps are an...

Thanks for checking in re WF. I haven't had anyone from this forum contact me about it. It is too early at this point to say whether we will deal with WF (or other banks in similar situations) but I am hoping we can with the right client.

And if anyone else knows how to get in touch with Lucia, could you please let her know that I am looking to get in touch with her? Thank you for any assistance.

Lucia, I work as a disability discrimination attorney for Advocacy, Incorporated, Texas' designated protection & advocacy agency (Advocacy, Inc. - Home Page). Can you contact me at fkuo@advocacyinc.org to let me know what's been happening since your first post with your doctors? I think I...

So if someone were to call WF's TTY line using Nextalk (or any other TTY emulator program) on their computer, what would happen?

Hi Nan - I don't think it sounds snippy at all. I know you are frustrated, as are the rest of the members in the deaf/hh community. It will take all of us working together in order to resolve the issue(s). As I mentioned in a private e-mail to you last night (before I saw this post), drs...

Hi - my name is Faye Kuo and I am an attorney with Advocacy, Incorporated. Advocacy is a non profit agency that provides legal and advocacy services to people with disabilities in Texas. I'm interested in talking to some of you about the discrimination you've experienced in trying to use the...