Here is one thing I do about hang-ups that might help: Ask the Ca to explain the relay to the person hanging up when you call back. It is part of their job to do so. I find that helps 100% of the time.
I know someone who went deaf at 50+ years old. She could not get used to them for anything. She wound up taking them off because she said her nerves were fried.
I have been smoke free ever since the Eagles loss to the Bucs in the NFC championship game in 2004, I think. I threw away the half pack and quit cold turkey.
It was the same for me growing up. me and my siblings were outside all the time and all over the place. Times today are different, with sexual predators and the like.
Wow, I am sorry that even your family does that to you. I am thankful that my family will communicate with me any way. Sometimes I use Relay, and sometimes I use sprintcaptel.com