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Most probably the prank calls. Pranksters make us relay lyrics of songs, cuss words or even try and make us have phone sex. :P

Sorry about the two similar threads. I was just introducing myself on that other thread. The mods can delete one if they wish. So sorry again if it may seem redundant. :P

Yeah, I guess it really depends on how much the relay operator loves his/her job. If they love their job, they have the motivation to perfect every call and help out as much as they can. :P I can say that my pay's not bad. It's kind of in the middle. Helps me get by. I work 8 hours a day, 5...

Yes, sadly there are many scammers who use the relay service for their own gains. Believe it or not, 90% of the calls we receive everyday are from scammers. Unfortunately, we are required by the government to process all calls even if we are aware that they sometimes are scammers. *sigh* Makes...

Thanks dear. I'm sure I'll have fun with such friendly people. Hope you keep on using the service. Relay operators are happy to serve the deaf community. :)

LOL! Verrry interesting. :D

There are several reasons. Sometimes, people just generally think that we are telemarketers as soon as we introduce the call. It may be because of how the management "scripts" our introduction or how we sound when we introduce the call, but most people just hate receiving calls from...

I'm afraid our relay service does not have this function. So sorry. :P

trs. :)

Thank you. Nice meeting you. :)

I believe most closed captioned programs still make use of operators to transcribe what's being said and heard. They use this thing called a stenotype which makes them capture what's being heard right away and translate it into written words that can easily be read by viewers. Some programs make...

Aww, sorry BecLak but I'm afraid I'm only familiar with the US relay service. It is also my wish that every country could have the privilege of having a relay service to cater to the deaf community. It's really unfortunate that some people who have disabilities cannot enjoy conveniences such as...

Ooh. So that explains it. LOL! But I guess they've already approved my post since it's up there now (the lengthy one) :P Yeah, we do try our best to put in those background sounds and everything else that can simulate an actual voice phone call between 2 people. I believe it's only fair for the...

Thank you. Makes my day to know that a lot of people still appreciate our services and that not all are frustrated. :)

Happy to know that LDNanna! :)

I don't understand it either. I've been trying to reply to "whatdidyousay!" and my reply's a bit long. Been trying to post twice. Both need the mod's approval. Strange. Oh well! Let's see. :P

I've thought of this idea too. I bet the deaf community would be more comfortable having a computer program write down what the person on the other line is saying that having a relay operator listening in on their calls. However, I've also realized that it would just be tough to have such a...

Sorry for not replying right away. The site says my post is waiting for the moderator's approval. But thanks for the warm welcome you guys. :)

I thought of that idea too. However, unlike a real person, it would be hard for a computer to recognize the different ways people speak over the phone. Different accents, different pace and sometimes these people have noisy backgrounds too. It would be hard for a computer to differentiate...

I see and understand the frustrations that the deaf community may sometimes feel towards the relay service. I am here to help out and give useful pointers to deaf people wanting to make calls so the relay experience can be pleasant for all. Ask away, guys. I'm here to help and even shed some...