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Yes. I have NexTalk. The point is their chat is inaccessible. They cannot refuse a relay call just because they have TTY. And they certainly cannot say "She'll have to come to a store with her own interpreter" !

Technically, TMobile told my friend they do not accept relay calls. So if the deaf or deaf/blind customer needed customer service and the chat online was not accessible, they need to get a terp and go into the TMobile store.

I am cross-posting this from another forum. Do you have T Mobile? If yes, have you had trouble talking to customer service? A deaf friend tried to call customer service using i711 and the rep said "You must use TTY". Anyone try to use the customer support chat if you have a screen reader or...

CJB - I see you're in the US. It is possible to get Medicaid without getting SSDI. I have Medicaid but not SSDI (I am currently appealing and waiting on a hearing with a judge).

Yes, that dog has been going to school in the classroom tethered to the little boy since Monday. The school isn't happy about it. As I'm sure you're aware, it is possible for those with allergies to have reactions even without the animal being present. Allergens are sticky and they travel on...

I don't get to decide whether or not dogs go into classrooms. I don't think dogs belong in classrooms tethered to children, no. With the amount of media attention these cases are getting, I think the laws are going to have to be re-written and policies changed. I believe that developmentally...

Is your son's school considering allowing a dog inside? If not, then the issue is moot. The school would have to accommodate your son and the child who needs the dog.

Please don't pass judgment on me. You do not know what type of medical conditions I struggle with. Yes, I do know, unfortunately.

I support the use of service dogs that are task-trained and there to mitigate the handler's disability IF and ONLY if the handler is capable of making the decisions and exercising the judgment necessary to handle the dog independently - withOUT a trainer or parent present. Typically a child...

Allergies in and of themselves are not a disability. It is uncommon for an allergy to be disabling. Several people in my family, including me, have life-threatening allergies. They are not disabling. Depends on the individual, so allergies CAN be disabling, but just because a kid is allergic to...

There's a difference between a person with autism using a service dog to mitigate their disability so they can live more independently and a child being tied to a dog all day. What health risks? Allergies? It is very rare for someone to have a life-threatening allergy to dogs. If the school...

I really wish the media would stop comparing autism service dogs to dogs for the blind. Especially for children. NO guide dog school or program is going to pair a child with a dog. The "tasks" these dogs are supposedly trained for are weak, at best, and tethering a child to a dog is dangerous -...

Since developing hearing loss, I have had a difficult time transitioning and compensating for the loss. Yes, I have lots of technology to assist me, but it can be very overwhelming at times. I am not always able to pinpoint what sounds are or which direction they are coming from. I think...

As someone who has worked with severely disabled children (and I am not saying your child is disabled, but I have worked with behaviorally challenged children) I can say that positive reinforcement and following through with consequences have truly been the best methods for me in a classroom and...

I have to say, honestly, yes I do. Especially when my thoughts are racing and I'm trying to get everything out. I try to be patient, but it's hard sometimes. I also realize that the more frustrated I am, the less I sign at home, and the less exposure my partner gets - no good on all fronts.

You're absolutely right. It makes it very hard. The truth is, a task-trained service animal is not going to exhibit any of those behaviors in a public place. Sure someone could try to sue - people are "sue-crazy" these days, but there would most certainly be witnesses. Especially if the dog was...

Yes, you're right. And misrepresenting a service animal as such when it is not can result in fines and jail time. It would be for the courts to decide whether or not a person is truly disabled and whether or not the animal is actually a service animal. However, what most businesses do not know...

You don't, which is a huge problem for legit teams and access. Typically, if the handler and service animal are able and willing to answer all three questions, they are a legit team. The task-question is typically what throws people off. Many "fakers" are not aware that this question is legal...

This has actually been done. Many visually impaired individuals opt for a "seeing eye horse" instead of a guide dog. There are advantages to using a horse, but the ADA will soon be altered to exclude any service animal that is not a dog from public access. There is actually a woman in TX who...

It is not the restaurant owner to determine whether or not the dog's trained task is "necessary". If the person is disable, the animal is individually task-trained to mitigate this disability and the animal meets the legal definition of service animal, the conversation is over.