relay service

lovezebras

lovezebras

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Do any of the canadian deafies use Bell Relay? I can't use the phone anymore and I have no idea how relay works! :ty:
 
AliciaM said:
Do any of the canadian deafies use Bell Relay? I can't use the phone anymore and I have no idea how relay works! :ty:
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I did. It's pretty simple, you put the handset on the machine then dial 711 and an operator will answer sooner or later. then you tell them your name and who you want to call. They call, explain they are calling on your behalf then you speak as if you are speaking directly to the person you wanted to call.

By the way, when you're done speaking, just type "GA" (Go Ahead) to let the other person know it's their turn to speak.

and when you're done with the call, thank the operator and sign off with "SK SK" - "stop keying".

I've heard of americans using online relay services but I don't know of any for Canadians.
 
I have had an UltraTec 1140 TTY for the last 15 years. There are different models. First check out the various models and the ease of use. I bought it at Canadian Hearing Society/Toronto.
I have on mine a querty keybroad and can actually send messages to those with TEXT ability. Unfortunately, no one seems to have one-thus continue using the VCO section.
The Relay service is available 24 hours a day.

When I first keyed in duly advised- a beginner and received a lot of help from the Bell Operators. Much appreciated

As I am Bell Canada customer have Bell TeleMessage Service which I pay for every month. Relay service can easily access -416 210-0698. on my behalf.I advise them not to save any message as I deal with any message-forthwith.

Though I have a Cochlear Implant-it doesn't "pick up people speaking" just the dial tone.
My brother also has an Implant and can hear-somewhat with his.

Good luck in using your new TTY.
 
DeafCaroline said:
I did. It's pretty simple, you put the handset on the machine then dial 711 and an operator will answer sooner or later. then you tell them your name and who you want to call. They call, explain they are calling on your behalf then you speak as if you are speaking directly to the person you wanted to call.

By the way, when you're done speaking, just type "GA" (Go Ahead) to let the other person know it's their turn to speak.

and when you're done with the call, thank the operator and sign off with "SK SK" - "stop keying".

I've heard of americans using online relay services but I don't know of any for Canadians.
Click to expand...

They do have IP Relay in Canada. Bell, Telus, Rogers, Cogeco all offer them. Although they are nothing to write home about.
 
I believe CHS has a location in Ottawa. Check the phone book for the address- if not known.
TTY is a VCO phone. VCO: Voice carry over. You are speaking to the other party while the Relay service is keying back to you what the other party is saying.
 
AliciaM said:
sounds like a plan..thanks banjo!:):ty:
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When you purchase a new TTY which is more than $400, you will receive a 75 percent discount thru Assistive Devices Program (ADP).

CHS Office Ottawa is on 2197 Riverside Drive, Suite 600, opposite corner of Billings Bridge Mall/Plaza. U can call them and ask for a technical sales representative.
 
Royale said:
I thought it was $400. I bought a new TTY which cost bit more than $400 and the ADP covered 75 percent of the cost.
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You're right, it is $400. Sorry for my mistake. I know they cover up to $500 per hearing aid.
 
Royale said:
When you purchase a new TTY which is more than $400, you will receive a 75 percent discount thru Assistive Devices Program (ADP).

CHS Office Ottawa is on 2197 Riverside Drive, Suite 600, opposite corner of Billings Bridge Mall/Plaza. U can call them and ask for a technical sales representative.
Click to expand...

I can't call that's my issue lol I can't use the phone anymore!lol
And thanks! I forgot about ADP! :)
 
AliciaM said:
I can't call that's my issue lol I can't use the phone anymore!
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If your hearing isn't totally severe and you are willing enough you can still get every last bit out of a phone. Not sure if you own a blackberry, android or iPhone, you can connect the stereo headjack into an externally powered speaker and can crank the volume up as much as the speakers allow.

This can be "the last resort" to help you out in the event you find out that you must use a phone call.

Here's a small example of what I'm trying to say. The jack doesn't have to be limited to headphones only.

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im severe profound in my right and severe in my left so I don't think this will work..I can't hear on speaker phone and this is similar and usually the louder I put things the more distorted it sounds if that makes sense? but thanks for the suggestion:)
 
AliciaM: CHS will complete the ADP form and reduce the total cost of the TTY. My experience-CHS Toronto.
 
drphil said:
AliciaM: CHS will complete the ADP form and reduce the total cost of the TTY. My experience-CHS Toronto.
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You also have to get your doctor to sign it before they can complete the form.
 
Ok sounds like that's not too hard:) good stuff thanks guys! ADP prob hates me by now lol poor them..i've had to get an early upgrade twice now because of losing substantial amounts of hearing and I have to again for new hearing aids since it's only every 3 years for new ha's and I've only had mine for two but they've maxed out
 
AliciaM said:
Ok sounds like that's not too hard:) good stuff thanks guys! ADP prob hates me by now lol poor them..i've had to get an early upgrade twice now because of losing substantial amounts of hearing and I have to again for new hearing aids since it's only every 3 years for new ha's and I've only had mine for two but they've maxed out
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You should be able to qualify for ADP on your purchase of a TTY machine.
 
Banjo: My purchase of UltraTec 1140 in January 96 was signed by a CHS audiologist. She was my teacher in their Hearing Help class. To date no "problem" having deducted the ADP "grant" by CHS.
Still works fine to me-just used it 15 minutes ago.

AliciaM suggest you go to the Ottawa CHS branch in person and check out the various TTY models. You can take it right away and bring home and start using it. That is what I did.
I acknowledge the assistance from the Bell Canada relay operators back then
 
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