Recent content by Michael Phonak

Hi kelseyjody There are many many different models of "Audéos". So they may look different, but still are "Audéo". If indeed you have the "mini" flavor, they will not work with any TVLink/ComPilot I am afraid. They are so called "non-wireless". When you closely look at the nameplate of your...

Dear Genome May I add a little hint? Your hearing aids will automatically reduce their microphone levels if TV streaming starts. Usually this is a very good thing, but as you wrote, understanding others may require to stop the TV stream first. You may also ask your hearing care specialist to...

Hi Sutina ComPilot can replace iCom. With older hearing aids you cannot benefit from its remote control but the streaming will work right out of the box. iCom should pair to any Bluetooth enabled device, as long as it is supporting Bluetooth headsets (which for TV may not be the case, you should...

@Chevfan If you wear ComPilot under your shirt you may consider to use the external microphone MC1, ArtNr. 057-0115. Michael

@NaidaUP Yes, also ComPilot uses "Easy" programs (=automatic triggers to start a dedicated streaming program). In fact, ComPilot fires 4 different Easy triggers for the 4 different input sources (plug, FM, Bluetooth Music/Phone). And to each trigger a dedicated streaming program can be...

@NaidaUP The Phonak DECT CP1 uses a default automatic streaming program (not EasyPhone = no magnet needed :laugh2: ). Proximity (<10'') to any Phonak wireless hearing aid is enough to start the streaming automatically. Cheers

Hi Jane Hope I got the questions right :roll: lets see.... For your first point, probably it helps if I say that your phone has two (2) different levels of connection to the ComPilot. First level we call "service level connected" which means the phone and ComPilot see each other (the audio...

@N8S Yes, ComPilot will work as streamer with the first generation Audéo (CORE platform). The remote control feature however is only compatible to next generation Audéo S and Audéo Q (Spice and Quest platforms). If the ComPilot from the combo pack is new, it will stream to your Audéo IX right...

Hi All There were many different questions in above posts. I try to outline a few facts about ComPilot (sorry long text, but I saw many questions :-) Technology To use ComPilot to stream any audio to Phonak wirlesss hearing aid (HA) requires the neckloop to be plugged in, and worn around the...

Hi Phi4Sius A few hints I can give you: You see the green light when switching on right? Means ComPilot is alive. But from your description can I conclude that there is NO blinking green light after switching on??? If so, it means the neckloop cord is either not completely inserted (you MUST...

Hi WillsMom You don't need any special settings. Just connect your PC to the ComPilot 3.5mm socket and it will start streaming to your HIs. Cheers Michael