- Joined
- May 27, 2006
- Messages
- 1,098
- Reaction score
- 0
Vonage will up my bill to $17.99 starting April. I don't use over 75 minutes (peak, which is rarely used up) and I use WebCapTel due to my hearing impairment. I do use about 20 to 30 minutes monthly. It's mostly to talk with my parents over the phone.
I'm thinking about switching to other providers, such as Packet8. For anyone who are hard of hearing, do you use other providers other than Vonage with a basic 500 minute rate of $14.99? If so, do you get any notification from your provider saying that they may up the basic rate to $17.99 or similar?
Here's my e-mail that I got from Vonage:
I don't want to afford $17.99 for just a basic service. I just don't talk a lot on the phone. I do have AT&T Pay As You Go Unlimited, but that's rarely used. Even though my Vonage is rarely used, I do talk over a VoIP than my cell phone. This makes texting very expensive for my AT&T cell phone. After all, I'm trying to keep my cost down.
And by the way, I don't care about making phone calls internationally. It'd be nice to shove a few dollars off of that phone bill when not in use...
I'm thinking about switching to other providers, such as Packet8. For anyone who are hard of hearing, do you use other providers other than Vonage with a basic 500 minute rate of $14.99? If so, do you get any notification from your provider saying that they may up the basic rate to $17.99 or similar?
Here's my e-mail that I got from Vonage:
Dear XXXXXXXXXXXXXX,
At Vonage, we're committed to providing exceptional phone service at a great value you can rely on. On December 1, 2008, the price of our Residential Basic 500 Minute Plan increased from $14.99 to $17.991. The new price will be reflected in your April 2009 bill. We're proud that we remain one of the most competitive choices among home phone providers.
Don't forget, with the Vonage Residential Basic 500 Minute Plan, you will continue to receive 25 great features, like Call Waiting, Caller ID, and Voicemail Plus that many phone companies still charge for. International calls are still as low as 1 cent per minute.
As an option, you might consider the Residential Unlimited Plan for only $24.992 a month. For just $7 more you will get:
Unlimited local and long distance calls in the US, Canada, and Puerto Rico
FREE calls to landline phones in Italy, France, Spain, UK and Ireland
Peace of mind - never worry about going over your minutes again!
For even more savings and the convenience of one bill each year, you can pay in advance with our Annual Pre-Pay option and save 20% off the standard rate3 or just $19.99 a month.
Click here to access your Online Account and check out these options and more. If you have any questions, you can call 1-VONAGE-HELP and speak to a customer care representative.
At Vonage, we continue to provide you with the best service at the lowest possible price.
Thank you for your business,
Vonage
I don't want to afford $17.99 for just a basic service. I just don't talk a lot on the phone. I do have AT&T Pay As You Go Unlimited, but that's rarely used. Even though my Vonage is rarely used, I do talk over a VoIP than my cell phone. This makes texting very expensive for my AT&T cell phone. After all, I'm trying to keep my cost down.
And by the way, I don't care about making phone calls internationally. It'd be nice to shove a few dollars off of that phone bill when not in use...