Verizon (FIOS) add info on billing about CC

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YOMAN

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When i opened the Verizon billing by mail and i noticed that they added "Need to know information" its CLOSED CAPTIONING!

If any one have a problem with FIOS TV CC:

Heres info from billing paper:

If you are having a concern with closed captioning on a program you are currently watching, you may contact Verizon at 1 888 553 806. via facsmile at 1 888 806 7026email videoclosedcaption@verizon.com .

Of course i called and told them about closed caption issues.

YOMAN
 
Yes, I already complain to FIOS. We have HD Box. The CC is not great quality from HDTV box. The standard box is nothing wrong with CC. They do not offer option (size of fonts, style of font, and color of CC).

This Nov, my contract will end. I plan to cancel FIOS. Go back to DSL and use Antenna (Over the Air).
 
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