Currently, I have an 800 number assigned to me from CSDVRS which allows callers to call me directly through CSDVRS without having to provide an extension number, so it's very convenient for me to hand out to hearing people.
However, I've noticed that when I do receive calls through CSDVRS through my VP-100, the video quality for both incoming and outgoing calls is really bad when I first answer. The screens look like they are in a very slow interlacing refresh with bad colors. It isn't until about 30 seconds or longer, the quality adjusts well enough to be usable. It's nowhere near the quality I enjoy when I make a call through Sorenson.
It's making me wonder what the issue is. I can only speculate the following:
1. It can't be my cable internet speeds (I get 8mb download and 768k upload).
2. Does CSDVRS have adequate high speed connections?
3. Is Sorenson's software update implemented last July causing competing VRS provider's connections to be degraded? I've noticed the same kinds of problems when using HOVRS too.
I should experiment and have a hearing person call me through Sorenson VRS and see if the same kind of degraded quality happens when I answer the call. If so, then it likely cannot be attributed to Sorenson purposely degrading competitor connections.
-navyman
However, I've noticed that when I do receive calls through CSDVRS through my VP-100, the video quality for both incoming and outgoing calls is really bad when I first answer. The screens look like they are in a very slow interlacing refresh with bad colors. It isn't until about 30 seconds or longer, the quality adjusts well enough to be usable. It's nowhere near the quality I enjoy when I make a call through Sorenson.
It's making me wonder what the issue is. I can only speculate the following:
1. It can't be my cable internet speeds (I get 8mb download and 768k upload).
2. Does CSDVRS have adequate high speed connections?
3. Is Sorenson's software update implemented last July causing competing VRS provider's connections to be degraded? I've noticed the same kinds of problems when using HOVRS too.
I should experiment and have a hearing person call me through Sorenson VRS and see if the same kind of degraded quality happens when I answer the call. If so, then it likely cannot be attributed to Sorenson purposely degrading competitor connections.
-navyman
