Need help quickly for communication with deaf employees

I agree with Jane B. It took me a bit to understand the problem as well.
 
shel90 said:
I hope they recognize that you are making an effort. Some deaf people are obnoxious to hearing people so I hope these two aren't like that and give you the impression that all deaf people are like that. What you are doing so far is showing that you are making the effort but need some effort from them as well. Hmmm... ask them what method of communication do they prefer?
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I agree. It appears to me that they could have limited english due to using the text message that uses abbrev message?
 
Where is our OP? He was last in this thread on the 22nd which was Sunday and this is Tuesday. He doesn't seem to be getting to see his "quick help".
 
I'm deaf and I don't mind texting back and forth with my customers. If I didn't do that, I would lose a lot of sales. I've put my ego aside and focus on what is important. They need to too.

I've a pretty good grasp of English. Maybe they don't. Maybe that may be why they don't write.
 
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