IndieVisible
New Member
- Joined
- Nov 7, 2008
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Hello every one! I need some advice. I am on the telephone 8+ hours a day speaking to engineers from all over. It's important I get the details down as quickly as possible. Only problem is I wear hearing aides in both ears. I have over 40% loss in each ear last I checked.
I have the Phonak Naida hearing aides. I place the headsets the company supplies us at work righ on my hearing aides. I use the auto-phone mode which is Tcoil+mike. This setting works ok for most calls I get however some times the engineers call from noisy factories and or they have thick accents.
I was wondering if any one here work on phones for most of day with 40+ hearing loss, wearing hearing aides and what they do at work to improve conditions.
Is there a better telephone headset I can use?
What hearing aide settings do you use?
I love my job, but really feel terrible when I have to keep asking some callers to repeat what they said.
I have the Phonak Naida hearing aides. I place the headsets the company supplies us at work righ on my hearing aides. I use the auto-phone mode which is Tcoil+mike. This setting works ok for most calls I get however some times the engineers call from noisy factories and or they have thick accents.
I was wondering if any one here work on phones for most of day with 40+ hearing loss, wearing hearing aides and what they do at work to improve conditions.
Is there a better telephone headset I can use?
What hearing aide settings do you use?
I love my job, but really feel terrible when I have to keep asking some callers to repeat what they said.