I was watching live continuous coverage of Hurrican Ike late last night and off and on most of the day on DirectTV channel 361, which is KHOU channel 11 out of Houston (I am in the Dallas/Ft. Worht area). There were no captions!! It really bothered me so earlier today I shot off an email through the websites for KHOU, DirectTV and the FCC. Almost immmediately I received a personal response (not one of those automated replies) from someone at KHOU stating that they caption all news broadcasts and he was unsure as to why DirectTV was not showing them, but that he would look in to it. About 2 hours after that original email, captions started showing up on the broadcast!! I am very impressed that someone at KHOU took it seriously and then had the issue fixed so quickly! I was amazed, to say the least! It's not like it was a slow news day in Houston. In the middle of one of the worst natural disasters to hit that area in recent history, they took the time to immediately address the needs of their D/HOH viewers. It seems like the problems probably was on DirectTV's end so jeers to them for KHOU having to address the issue in the first place!
BTW, my prayers are with those affected by the storm! It looks like many people lost homes and things, but thankfully the loss of life was not greater!
BTW, my prayers are with those affected by the storm! It looks like many people lost homes and things, but thankfully the loss of life was not greater!