Former customer care from purple

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lilbugsb3

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YouTube - DeafThat's Channel

Wow, I can't believe how purple force deaf people like that etc... I am shocked to see this... plus they force Customer Care to use an interpreter while your chatting with customer.. im so shocked.

Edited: another link http://www.youtube.com/user/DeafThat#p/u/9/lJN4d6aymAQ

Again, Purple Communication wanted to SUE him? http://www.youtube.com/user/DeafThat#p/u/11/gPPMqCObSa0

I think I am gonna support him if court will be happening. I think VRS need to stop now!
 
He says in one video that he left Purple 2 years ago. Does that mean it's old news?
 
dkf747 said:
He says in one video that he left Purple 2 years ago. Does that mean it's old news?
Click to expand...

You are right about old news but the point is how Purple dirty to take our TAX to pay to FCC then FCC pay them for using VRS but wow, they required CC to turn interpreter on before answer to whoever need help related to tech problem or whatever.

And the point how they treat to deaf people, I remember one of my girlfriend former work for Purple, they been pressure to Outreach rep to tell them to use use use service, imagine that?

I am feeling so gross to see this so I wanted to them to stop use VRS because I paid with my tax, so do the math.
 
Yeah, I get that. They were wrong to do that. What we need though is more current information so they can't say, "Oh, we don't do that anymore."
 
lilbugsb3 said:
YouTube - DeafThat's Channel

Wow, I can't believe how purple force deaf people like that etc... I am shocked to see this... plus they force Customer Care to use an interpreter while your chatting with customer.. im so shocked.

Edited: another link YouTube - DeafThat's Channel

Again, Purple Communication wanted to SUE him? YouTube - DeafThat's Channel

I think I am gonna support him if court will be happening. I think VRS need to stop now!
Click to expand...

no more now
http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-314A1.pdf

First, we emphasize that VRS calls made by or to a VRS provider’s employee, or the employee of a provider’s subcontractor, are not eligible for compensation from the TRS Fund on a per-minute basis from the Fund, but rather as business expenses. Second, we emphasize that VRS calls placed for the purpose of generating compensable minutes are not, and never have been, compensable from the Fund.

bye Purple
 
Looks like the three rings circus show is over.

Thank god I stopped ordering popcorn long time ago.

BTW, I got some left over popcorn, want some?
 
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