Lau2046
Well-Known Member
- Joined
- Dec 26, 2011
- Messages
- 4,147
- Reaction score
- 417
I bought a Samsung Smart TV and got the captions to work, somehow via Comcast set up. The person that set up the TV had the captions working from the TV but since he left, I've no idea what happened to it but thankfully I figured out how to do that through the Comcast menu. I had to have someone from Sears back again this morning and it seems from what he said, it's not available or disabled - he was Russian and hard to follow. I was a little put out by him. I mentioned Samsung told us where the outlets should connect in the back and he insisted they never said that. I told him he wasn't in the room during the call so why was he telling us one thing when we know what was said....
He also insisted Samsung didn't tell us where to change the outlets to get the DVD going and I've no idea how that is because I know this guy wasn't in the room during the conversation. He at least explained how to get the DVD and VCR working. Now I'm watching a DVD which has subtitles (none in English) and says it's captioned too. I'm playing it and it's not captioning. What am I missing? My DVDs won't be captioned on an HDTV anymore? How do I get this to work? Thank you.
Laura
He also insisted Samsung didn't tell us where to change the outlets to get the DVD going and I've no idea how that is because I know this guy wasn't in the room during the conversation. He at least explained how to get the DVD and VCR working. Now I'm watching a DVD which has subtitles (none in English) and says it's captioned too. I'm playing it and it's not captioning. What am I missing? My DVDs won't be captioned on an HDTV anymore? How do I get this to work? Thank you.
Laura