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This was an expensive mistake on my part. Next time I'll go back to Oticon or Siemens.

I did, and they made no mention of them being Phonak specific. It still doesn't excuse being arrogant and presumptuous. Had I not asked and they were the wrong cables, at best they wouldn't work, at worst they could damage my hearing aids. I chose to err on the side of caution. It was a very...

Didn't mean to hurt your feelings there. But since you didn't specify that they were for Phonak I felt it necessary to say. Don't be so sensitive.

I appreciate that. But the Phonak is a very particular cable. For instance, I can't use the DAI cables that I can use with my Oticon aids. Also, never going to use Phonak again. Too many issues with them. The first 18 months I had these, they needed to be returned 5 times for various reasons.

I tried. I was sitting in my audiologist's office and Phonak refused to speak with me. They have a customer care line, but you call, leave a number and wait for a call back. If you don't answer, you have to start all over again.

It was a refurbished unit. They (Phonak) gave it to me after giving me a series of defective hearing aids.

Hi all. I've been lurking on this board for at least 7 years now and finally joined about 2 years ago and finally wanted to introduce meself. I've lost most of my hearing by the time I was 9 or so. Categorized as "profound hearing loss". Though my speech is "normal", some people think it's...

I have a Phonak Nadia Q50 with a monaural DAI cable. My Audiologist just told me that Phonak no longer manufactures DAI cables. I have a compilot but the audio input jack is damaged and not everything I use is BT (like my office phone) Where can I get a DAI? I've tried contacting Phonak but...