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It's not relay at all. It's lazy customer service. Then again, I know for a fact that a certain former Fortune 500 company used to actively encourage its customer service reps NOT to take relay calls because relay calls cut into the company's bottom line. Every minute spent on a relay call...

every call center is different, apparently. and javapride is right that education is a two way street.

If the person is parked in the handicapped spot, without plates or placard, and they do not have permission from the state to do so, that's evil. You can't always tell whether someone is handicapped or not just by looking at them, though. The neighbor is calling the police because he is...

That's not really fair. It would be wrong of me to turn up my stereo to 11, and then claim that if no one else wanted to hear the music they shouldn't be renting an apartment. Some people cannot afford a home, or are not qualified to buy a home. Some people don't have relatives they can...

I use sprint ip relay because it allows me to make phone calls to other hearing people without being prejudged for my accent (if the hearing person has a problem with the operator's accent, I guess I'd never find out would I?). Text based phone calls also allow me to not miss anything when...