Trying to help an elderly relative with hearing problems.
Relative needs to be able to make phone calls to normal landline phones (like business customer service lines) via TTY or text.
No landline phone or even VOIP phone, just a mac laptop. Need to be able to make ougoing calls to normal landline phones- including business customer service numbers- from a computer only and via text.
Email/Text/Snapchat/video chat/Facebook Messenger/postal mail/having friends make the calls/etc. will Not work for this person for all their needs.
They need to be able to use online TTY or text to voice to be able to call, say, their utility company. Texting, emailing, video chat, landline phones, written mail, Snapchat, etc. are not an option for this person and won't work for their needs.
They've had a very frustrating time trying to even call their local television company to change their service plan-- that company won't accept changes by mail or online or email, and phone calls to a normal landline business phone is the online option.
Any ideas? It needs to be affordable, and not a landline phone-- too expensive for this person's fairly limited needs. Needs to be text-to-voice so they can call a business customer service phone line or another elderly relative and have text-to-voice converted.
I've tried everything and can't find an option for them.
Tried Sprint Relay and they never could approve/verify this person's info online, and the person doesn't have a way to call Sprint Relay's customer service phone number to verify themselves.
Any online text-to-normal phone line options that are free or cheap? And that are Not video chat/ASL, just text-to-voice so this elderly relative can call normal voice phone lines like business customer service lines or their elderly cousins?
Thanks for any advice.
Relative needs to be able to make phone calls to normal landline phones (like business customer service lines) via TTY or text.
No landline phone or even VOIP phone, just a mac laptop. Need to be able to make ougoing calls to normal landline phones- including business customer service numbers- from a computer only and via text.
Email/Text/Snapchat/video chat/Facebook Messenger/postal mail/having friends make the calls/etc. will Not work for this person for all their needs.
They need to be able to use online TTY or text to voice to be able to call, say, their utility company. Texting, emailing, video chat, landline phones, written mail, Snapchat, etc. are not an option for this person and won't work for their needs.
They've had a very frustrating time trying to even call their local television company to change their service plan-- that company won't accept changes by mail or online or email, and phone calls to a normal landline business phone is the online option.
Any ideas? It needs to be affordable, and not a landline phone-- too expensive for this person's fairly limited needs. Needs to be text-to-voice so they can call a business customer service phone line or another elderly relative and have text-to-voice converted.
I've tried everything and can't find an option for them.
Tried Sprint Relay and they never could approve/verify this person's info online, and the person doesn't have a way to call Sprint Relay's customer service phone number to verify themselves.
Any online text-to-normal phone line options that are free or cheap? And that are Not video chat/ASL, just text-to-voice so this elderly relative can call normal voice phone lines like business customer service lines or their elderly cousins?
Thanks for any advice.