Verizon (FIOS) add info on billing about CC

YOMAN · 09-10-2009, 05:46 PM

When i opened the Verizon billing by mail and i noticed that they added "Need to know information" its CLOSED CAPTIONING!

If any one have a problem with FIOS TV CC:

Heres info from billing paper:

If you are having a concern with closed captioning on a program you are currently watching, you may contact Verizon at 1 888 553 806. via facsmile at 1 888 806 7026email videoclosedcaption@verizon.com .

Of course i called and told them about closed caption issues.

YOMAN

Etoile · 09-11-2009, 11:37 AM

Yeah I saw that on my bill too! Awesome.

darkage · 09-19-2009, 01:08 AM

Yes, I already complain to FIOS. We have HD Box. The CC is not great quality from HDTV box. The standard box is nothing wrong with CC. They do not offer option (size of fonts, style of font, and color of CC).

This Nov, my contract will end. I plan to cancel FIOS. Go back to DSL and use Antenna (Over the Air).

09-10-2009, 05:46 PM	#1 (permalink)
YOMAN Registered User Join Date: Jan 2005 Posts: 106	Verizon (FIOS) add info on billing about CC When i opened the Verizon billing by mail and i noticed that they added "Need to know information" its CLOSED CAPTIONING! If any one have a problem with FIOS TV CC: Heres info from billing paper: If you are having a concern with closed captioning on a program you are currently watching, you may contact Verizon at 1 888 553 806. via facsmile at 1 888 806 7026email videoclosedcaption@verizon.com . Of course i called and told them about closed caption issues. YOMAN

09-11-2009, 11:37 AM	#2 (permalink)
Etoile legally married :) Join Date: Dec 2005 Location: Washington DC Posts: 1,091	Yeah I saw that on my bill too! Awesome. __________________ "You must not lose faith in humanity. Humanity is an ocean; if a few drops of the ocean are dirty, the ocean does not become dirty." -Gandhi

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09-19-2009, 01:08 AM	#3 (permalink)
darkage Registered User Join Date: Apr 2008 Posts: 1,299	Yes, I already complain to FIOS. We have HD Box. The CC is not great quality from HDTV box. The standard box is nothing wrong with CC. They do not offer option (size of fonts, style of font, and color of CC). This Nov, my contract will end. I plan to cancel FIOS. Go back to DSL and use Antenna (Over the Air).