Years ago, whem i only have modorate hearing loss, I had a guest when I worked at Carl's Jr who was deaf. I saw them staring at the menu and writing stuff down. I was helping another person and had no way of telling them I signed. When they came up he signed he was deaf and I told him I sign. He had just spent 5 minutes writing down his order. I told him I will take the card if he wanted but he tore it up and signed. He was so happy, told me I was the first person he had actually talked to that day. On my break I went out and talked to him somemore. I understand how hard it is to write everything down.